Backwords compatible not working

Make dbz backword compatible

Three possible solutions:

try a hard reset (press the power button for 10 seconds while console is on, then turn it on again).

Try to perform a factory reset, but is quite drastical.

Less drastical but is basically similar: deete your profile and try to downlod it again. Honestly i do not know which files you are going (if there is any) to lose, but this could help

I have also run into this issue about a year ago. Have you tried rebooting the console, hard rebooting it, re-installing the game, testing your internet connection, or check your XB Live membership at all?

Try resting your wifi and console

Always try a hard power down. This will solve most problems.