Backwards Compatibility not working, can't download profile

Discus and support Backwards Compatibility not working, can't download profile in XBoX Games and Apps to solve the problem; I tried a BC game today for the first time - Assassin's Creed, purchased digitally. I launch it, and it shows "Getting your Xbox 360 info..." and does... Discussion in 'XBoX Games and Apps' started by Thax80, Aug 29, 2017.

  1. Thax80
    Thax80 Guest

    Backwards Compatibility not working, can't download profile


    I tried a BC game today for the first time - Assassin's Creed, purchased digitally. I launch it, and it shows "Getting your Xbox 360 info..." and does not ever fill the progress bar, it just eventually goes away. After I get through the game intro screen,
    it asks me to download profile. I try this, and it fails on "Checking network status." If I test connection, it tells me I'm connected to the internet. I've already tried clearing my 360 cache (3 times) as well as manually setting my IP info, but nothing
    has worked.

    Any suggestions here?

    :)
     
    Thax80, Aug 29, 2017
    #1
  2. XA4ONE
    XA4ONE Guest
    Can't download my Xbox profile on backwards compatibility

    I can't download my profile on Xbox One backwards compatibility. It keeps giving me the code error 80070571 which translate to that my profile is corrupted and it is not. My profile is perfectly fine both on my One and 360.
     
    XA4ONE, Aug 29, 2017
    #2
  3. LuBulegend92
    LuBulegend92 Guest
    Dead Space achievements aren't showing up

    After that, I try to play Alan Wake and I still can't connect to live to download my profile. Is the 360 Backward Compatibility broken?
     
    LuBulegend92, Aug 29, 2017
    #3
  4. Backwards Compatibility not working, can't download profile

    Mister Mascot, Aug 30, 2017
    #4
  5. Thax80
    Thax80 Guest
    Done, and for good measure I also cleared 360 cache again before adding my profile back. Still getting the exact same behavior when I launch Assassin's Creed.
     
    Thax80, Aug 30, 2017
    #5
  6. Thax80
    Thax80 Guest
    I also tried Witcher 2 just to see if it was a specific game thing, but same problem there, too.
     
    Thax80, Aug 30, 2017
    #6
  7. Thax80
    Thax80 Guest
    So since official help has left this to die, I'll post an update of what finally worked for anyone looking. I had to hard wire my network connection, and then it downloaded when I launched the game just like it should have all along.
    After that, I went back to wireless and I can play just fine. For MS to be adding so many games to the backwards compatibility library, it's astonishing that this wifi bug is still a thing.
     
    Thax80, Nov 2, 2018
    #7
  8. Thax80 Win User

    Backwards Compatibility not working, can't download profile

    Hey there ,

    Let's have you try to remove your profile and then re-add it to the console to see if that helps.

    How to Add or Remove a Microsoft Account from an Xbox One console


    _______________________________________________________

    Mister Mascot

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
    Done, and for good measure I also cleared 360 cache again before adding my profile back. Still getting the exact same behavior when I launch Assassin's Creed.
  9. Mister Mascot Win User

    Backwards Compatibility not working, can't download profile

  10. Thax80 Win User

    Backwards Compatibility not working, can't download profile

    So since official help has left this to die, I'll post an update of what finally worked for anyone looking. I had to hard wire my network connection, and then it downloaded when I launched the game just like it should have all along.
    After that, I went back to wireless and I can play just fine. For MS to be adding so many games to the backwards compatibility library, it's astonishing that this wifi bug is still a thing.
  11. Thax80 Win User

    Backwards Compatibility not working, can't download profile

    I also tried Witcher 2 just to see if it was a specific game thing, but same problem there, too.
  12. Xbox go home NL Win User

    Can't buy backwards compatible games on marketplace?

    It's not gears 3, (for as far as i know gears 3 is not backwards compatible)

    I can't download any backwards compatible game.

    Is there another way then to log in on a xbox 360 console? like if i buy a physical disc of a backwards compatible game, would it work then? and would i be able to download 360 games after that.
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Backwards Compatibility not working, can't download profile

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