Backend server fail - can't access My Account

Discus and support Backend server fail - can't access My Account in XBoX Games and Apps to solve the problem; Server Error in '/' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this... Discussion in 'XBoX Games and Apps' started by Fashionista103, Jan 5, 2014.

  1. Fashionista103
    Fashionista103 Guest

    Backend server fail - can't access My Account


    Server Error in '/' Application.

    Runtime Error
    Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed
    by browsers running on the local server machine.

    Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors>
    tag should then have its "mode" attribute set to "Off".

    [table][tr][td]
    [/td][/tr][/table]

    Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

    [table][tr][td]
    [/td][/tr][/table]

    :)
     
    Fashionista103, Jan 5, 2014
    #1
  2. FabioDaniel11
    FabioDaniel11 Guest
    FabioDaniel11, Jan 5, 2014
    #2
  3. Lincoln1237
    Lincoln1237 Guest
    Can't access my account

    I just updated the xbox live, and now I can't open my account and I can't access any progress I made in my games, I was supposed to buy Skyrim's DLCs but now I'm mad that I can't buy them or play Skyrim with my 60lvl account... The code error is 80151015,
    someone help me please!
     
    Lincoln1237, Jan 5, 2014
    #3
  4. maxen
    maxen Guest

    Backend server fail - can't access My Account

    Is this an ongoing problem?

    ~~

    This can sometimes happen. Usually clearing the browser's cache, closing the browser then re-opening and trying again will be enough to make it work.

    However, you should definitely let us know if this issue is persisting.
     
    maxen, Jan 9, 2014
    #4
  5. maxen Win User

    Backend server fail - can't access My Account

    Is this an ongoing problem?

    ~~

    This can sometimes happen. Usually clearing the browser's cache, closing the browser then re-opening and trying again will be enough to make it work.

    However, you should definitely let us know if this issue is persisting.
  6. BrynmorCampos Win User

    Microsoft has taken my money despite a failed transaction through the XBox store

    Hello, the purchase still does not show on my Order History. However Microsofts backend system can see the failed purchase and I have all the necessary information from my bank to show the transaction of the funds through my account.
  7. MAKO MARAUDER Win User

    Stop hating over the Xbox One

    Malicar is correct. Judge B has no idea what he is talking about. Developers/publishers provide their own backend and backend support if needed.

    Sony has provided dedicated servers for some of their 1st party games as well.

    And I am so sick of hearing "cloud", they are data servers which have been around for decades, it's nothing new.
  8. Da Wife Said No Win User

    Multiple Xbox One Consoles on Destiny - Need Open NAT on all - Centipede error

    Bungie currently has the game servers offline doing backend updates to help connection issues. Hopefully this will help with the issues some of you are having.
  9. Tadeu dailson Win User

    I need help recovering my other email that has the Microsoft email and Minecraft email the hacker has changed its original email how can I recover it

    Hello, I hope you are well.

    It is reprehensible that these hackers are spreading mischief among the player base and hacking other people's accounts all the time. As a gamer, I fully understand what an account means to us. It is not just about the game; what is most important is the progress, achievements, and rewards saved on these accounts, which we put our efforts into obtaining. I would feel the same way if I were in your shoes.

    To meet your expectations, account data is stored on a highly encrypted server and members of this community do not have access to the server's backend data to retrieve it. Therefore, we can only offer advice and guidance in this regard based on our previous experience and knowledge. On the other hand, it would be a huge information security crisis if any member of the community had direct access to a user's Microsoft account data.
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Backend server fail - can't access My Account

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