Backend server fail - can't access My Account

Is this an ongoing problem?

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This can sometimes happen. Usually clearing the browser's cache, closing the browser then re-opening and trying again will be enough to make it work.

However, you should definitely let us know if this issue is persisting.

Hello, the purchase still does not show on my Order History. However Microsofts backend system can see the failed purchase and I have all the necessary information from my bank to show the transaction of the funds through my account.

Malicar is correct. Judge B has no idea what he is talking about. Developers/publishers provide their own backend and backend support if needed.

Sony has provided dedicated servers for some of their 1st party games as well.

And I am so sick of hearing "cloud", they are data servers which have been around for decades, it's nothing new.

Bungie currently has the game servers offline doing backend updates to help connection issues. Hopefully this will help with the issues some of you are having.

Hello, I hope you are well.

It is reprehensible that these hackers are spreading mischief among the player base and hacking other people's accounts all the time. As a gamer, I fully understand what an account means to us. It is not just about the game; what is most important is the progress, achievements, and rewards saved on these accounts, which we put our efforts into obtaining. I would feel the same way if I were in your shoes.

To meet your expectations, account data is stored on a highly encrypted server and members of this community do not have access to the server's backend data to retrieve it. Therefore, we can only offer advice and guidance in this regard based on our previous experience and knowledge. On the other hand, it would be a huge information security crisis if any member of the community had direct access to a user's Microsoft account data.