Back paddles stopped working for both my elite controllers

Hi Spo1ledw4ter!

This is clearly not the situation I want you to be in. I would feel the same way if I were on your situation.

Please try to power cycle your controller:
Press and hold the Xbox button for 5-10 seconds, until the controller turns off.
Wait a few seconds, then press and hold the Xbox button again to turn the controller back on.

Have you also tried to restore your button mapping to default settings?

Press the Xbox button to open the guide.
Under Profile & system, select Settings.
Under Devices & connections, select Accessories.
On the Xbox Wireless Controller screen, select Configure.
Restore to default.
Once restored, power cycle it again then remap it. You may try to press hard a little bit your paddles to see if they work if we put a small amount of pressure.

If they're still not working, I am afraid you're gonna need to send it for a replacement. You can check your replacement options here https://support.xbox.com/help/hardware-network/...

elite series 2 controllers back paddles won’t work

This was my only complaint about this controller. Fortunately the paddles from my spare Elite 1 fit and work perfectly. I was hesitant at first as I discovered the joysticks weren't compatible from the elite 1 to the elite 2 but the paddles do work. I've
been playing with the bigger paddles on my elite 2 since Thursday afternoon and I haven't noticed or had any issues.

To be very, very clear, the problem is that the newest firmware updates to Xbox elite 2 controller has broken the functionality of the paddles. As of the latest firmware, the paddles are completely disabled when in default profile. The paddles used to work in default mode, and now they don't. Steam can corroborate this: last year Steam added functionality to customize the outputs of the elite controllers paddles, which means that the paddles used to output a unique signal instead on only emulating other controller buttons.

A quick internet search reveals numerous accounts from users who had used steam to customize the paddle outputs, proving that the paddles used to work. You can also see a growing number of recent complaints from Elite controller users who are realizing that their paddle inputs are now broken. This is not an isolated occurrence, the elite controller was broken by the latest firmware updates, and people are realizing it.

The changes made to the Xbox elite 2 Controller paddles in the latest firmware updates NEED TO BE REVERTED.

Hi Nyxmira, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, check if your controller needs a firmware update.

Press the Xbox button to open the guide.

Select My games & apps > See all > Apps

Select Xbox Accessories.