ayudaaaa[help]

Hi david,

I understand you are experiencing issues with launching Fortnite on Windows 10. You may want to try

re-installing your game. If this issue persists you may want to contact
Epic Games for further support.

I hope this helps.

Hola me pueden ayudar

-[Translation - Hello can you help me]

Hi Glendy,

Thanks for coming to the forums with your issue. Sounds like the cross play is not enabled in settings, were you able to look at the
privacy and online settings? We will give you the
steps to change the exact ones for the cross platform use.

1. You will go to the Xbox websiteand sign in.
   
   
   
   
2. Once signed in, click your picture top right corner go to Xbox profile.
   
   
   
   
3. Click on privacy settings.
   
   
   
4. Once in settings, under the picture see Privacy, Xbox One/Windows 10 online safety. Select the Xbox one/Windows 10 online safety.
   
   
   
   
5. You will see you gamertag you are looking for one setting:
   
   
   
   
6. The two you want to make sure say allow and everybody are:
   
   1. "you can play with people outside of Xbox live" set to allow
      
      
      
      
   2. Now click on privacy you are looking for one setting:
      
      "you can communicate outside of Xbox live with voice and text" set to allow
      
      
      
      

Hope this helps.

Brad

Hello MaurizioFestari,

Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be
more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming MaurizioFestari!

Try clearing the cache on your HDD.