Awful Custmer Service

Discus and support Awful Custmer Service in XBoX Games and Apps to solve the problem; You know it's bad when Gamestop has better Customer Service than you. 38ebdb86-ac30-4d18-b4dc-5cb2cac708e2 Discussion in 'XBoX Games and Apps' started by KingCaboose2003, Oct 19, 2017.

  1. KingCaboose2003
    KingCaboose2003 Guest

    Awful Custmer Service


    You know it's bad when Gamestop has better Customer Service than you.

    :)
     
    KingCaboose2003, Oct 19, 2017
    #1
  2. CAPTAIN BUMFISH
    CAPTAIN BUMFISH Guest
    Customer Service was awful

    [quote user="Dr Black Bones"] Try contacting Xbox Support through twitter, they usually help out a lot more than the phone support in my opinion. Check them out here:
    twitter.com/XboxSupport [/quote]

    I also agree with this. +1
     
    CAPTAIN BUMFISH, Oct 19, 2017
    #2
  3. lm1278
    lm1278 Guest
    Customer Service was awful

    I had a billing issue when trying to cancel. I was still billed even though I cancelled. When in circles trying to figure out why with the support chat person "Ellen". Unable to explain in any kind of way why this happened just kept typing in circles.
    I decided it was not worth my $9.99 to even continue the frustrating chat. Then I receive this email:

    Good day Lisa,


    I would like you to know that sooner or later you will realized that I have explained to you everything the issue that you have.



    Goodluck!

    Thanks!
    Really? Not only is this poorly written,but it's basically just still saying you're wrong and I'm right. Nice customer service Xbox Live.
     
    lm1278, Oct 19, 2017
    #3
  4. Castellus Zemi
    Castellus Zemi Guest

    Awful Custmer Service

    I am very sorry you had a bad experience, with Xbox customer service. Please let us know if your issue has been resolved. If it has not then you can repost in this forum your issue or contact the official Xbox customer support.

    Xbox Customer Support Number: 1-800-469-9269

    Monday - Friday 6am - 10pm Pacific time

    Saturday - Sunday 7am - 6pm Pacific time

    Hope this helps, Happy Gaming!!!
     
    Castellus Zemi, Oct 19, 2017
    #4
  5. Castellus Zemi Win User

    Awful Custmer Service

    I am very sorry you had a bad experience, with Xbox customer service. Please let us know if your issue has been resolved. If it has not then you can repost in this forum your issue or contact the official Xbox customer support.

    Xbox Customer Support Number: 1-800-469-9269

    Monday - Friday 6am - 10pm Pacific time

    Saturday - Sunday 7am - 6pm Pacific time

    Hope this helps, Happy Gaming!!!
  6. Impulse Blade Win User

    I cant purchase anything

    I had same problem and now crickets. Unbeleivable

    microsoft custmer FOREVER AND TREATED LIKE [Mod removed- Profanity]
  7. CAPTAIN BUMFISH Win User

    Customer Service was awful

    [quote user="Dr Black Bones"] Try contacting Xbox Support through twitter, they usually help out a lot more than the phone support in my opinion. Check them out here:
    twitter.com/XboxSupport [/quote]

    I also agree with this. +1
  8. Miss Ghidorah Win User

    Awful customer service

    Hey ScruffyMcHagg1s,

    We're incredibly sorry to hear that, especially since that's not fair to you at all. What exactly do you need help with? Would you mind being descriptive with your issue?

    We would absolutely love to help you out and hopefully resolve your issue. :)

    _______________________________________________________





    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.
  9. n2knee Win User

    Customer Service was awful

    Just call your credit card company or financial institution that issued the card and tell them you are disputing the charge. I usually do this after my initial attempt to resolve the issue with the merchant does not work. Just explain to your bank/cc company
    the exact detail of the issue and they will do the work for you. It saves you time and stress.
Thema:

Awful Custmer Service

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