Avartar app crashes at startup?

Discus and support Avartar app crashes at startup? in XBoX Games and Apps to solve the problem; I have just got a Xbox One, but whenever I try to open the Avatar app, it starts loading and then shuts the Xbox down. I read somewhere that I could... Discussion in 'XBoX Games and Apps' started by MartinZ(DK), Sep 6, 2015.

  1. MartinZ(DK)
    MartinZ(DK) Guest

    Avartar app crashes at startup?


    I have just got a Xbox One, but whenever I try to open the Avatar app, it starts loading and then shuts the Xbox down. I read somewhere that I could try to delete cache by holding down the powerbutton on the Xbox, but that didn't work.

    Today I tried downloading the Forza 6 demo and it starts up fine and shows the logos for Turn 10 and Microsoft Studios and then it crashes and shuts down, so maybe it's the same problem.

    Has anybody got a solution?

    :)
     
    MartinZ(DK), Sep 6, 2015
    #1
  2. Dakrkplayer2
    Dakrkplayer2 Guest
    Viewing avatars on Xbox One

    Go to app and games. Go to avartar. And go to custumized or take gamerpic if you want to do those thing.
     
    Dakrkplayer2, Sep 6, 2015
    #2
  3. Faith Angels
    Faith Angels Guest
    problem with the app

    Hello,

    The app constantly crashes, it doesn't save the daily challenges and it's annoying.

    In a day in order to finish the daily I have to reopen the app at least 67 times, not to mention that when on loading it freeze and then sudden crash.
     
    Faith Angels, Sep 6, 2015
    #3
  4. Dakrkplayer2 Win User

    Viewing avatars on Xbox One

    Go to app and games. Go to avartar. And go to custumized or take gamerpic if you want to do those thing.
  5. InboundJuggler Win User

    Avatar Universe

    I really think that the Avartars are not used enough. I wish there was a Hub where everyone's Avatar would be there and I wish they would bring back the old Achievement System like the 360 did that certainty achievements would unlock items for our Avartar.
  6. Certavici Win User

    Smartglass Won't Load IOS

    Quick update:

    New IOS Version (10.3) and the latest XB1 Smartglass update (released 29th March).

    No change, app still crashes on startup.
  7. Gamer71421 Win User

    Xbox app crashing on startup

    Hello, i was also having this issue and none of the fixes I've done have worked. The xbox launcher was working but then i set up a 2tb external drive and i had

    to give myself admin permission to change where all new apps are installed and after i finally got all that to work the xbox launcher wouldn't open. Everything

    else works just fine its only the xbox launcher and the microsoft store + all microsoft games thats doing this.
  8. Belen T.C. Win User

    Xbox app crashes on startup

    Hello Samuiosa,

    Thank you for posting in Microsoft Community.

    We understand you are having issues with Xbox App crashing during start up. I'm sorry to hear that you have exhausted various troubleshooting steps, and the issue still persists. Based on the error message you provided, it seems that the Xbox app is not interacting with Windows properly and is crashing.



    One additional troubleshooting step you can try is to check if there are any pending Windows updates and install them. Sometimes, updating Windows can resolve issues with apps.



    If updating Windows does not resolve the issue, you can try creating a new user account on your PC and see if the Xbox app works on the new account. If it does, then the issue may be related to your user account, and you can try resetting your user profile.



    If none of these step's work, you can contact Xbox Live Support for further assistance. They may be able to provide additional troubleshooting steps or escalate the issue to their engineering team for further investigation. You can reach them on this link: Contact us | Xbox Support. Click on "Contact Us" to chat with Live Support or request a callback.

    Sincerely,



    Microsoft Community Moderator
Thema:

Avartar app crashes at startup?

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