Autoscrolling issue!!!

VaZe PRoDIgY · Feb 22, 2018

All of the time, my Xbox has my right analog stick pressed down and I say my Xbox because it doesn’t matter what controller I use, it keeps scrolling and it even makes some games unplayable.

:)

Gringo · Feb 22, 2018

Heat issue?

The case definitely could have caused the heat buildup. Make sure that grill is not covered and the Xbox has room for air to circulate around it. I actually installed a fan in the back of the enclosed shelving unit the Xbox sits in to ensure it had an ample supply of cool air around it.

alycat32 · Feb 22, 2018

Overheating issues?

Ours does, but I honestly can't tell if its the machine or if its the outlets upstairs. We've had the machine for about four years now. When it overheats it automatically shuts off. I feel the gray cord and it's really hot.

Internet Expert · Feb 22, 2018

See if giving your Xbox One a simple
power cycle can help fix that problem.

Internet Expert

See if giving your Xbox One a simple
power cycle can help fix that problem.

XBF - Dom

Hello nikolasyager,

Thank you for reaching out to us about your issue!

After researching, it looks as though this bug is triggered when a controller is disconnected as direction is being pressed. Not sure if this applies to your situation but I suggest restarting your PC and testing this out.

As for a solution, updating Windows to the latest version as well as updating your controller though the Xbox accessories app may help if you haven't already.

If you are still experiencing issues after trying this, let us know in a reply along with any additional information so we can continue to investigate the issue!

[Let us know if this answered your question by pressing "Yes" below]

{Parity}

Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
Unplug the power cord from the back of the console for 5 minutes.
Plug the power cord back in and restart the console.

AridLizard

it could be the wired controller having a damaged USB lead or socket.

was the wired controller connected when you tested the wireless controller?

try unplugging the wired controller to rule that out.

I use 2 wired controllers and I had this problem when the lead for 1 became damaged (I replaced the USB lead and it fixed it)

DrifterX22

have you checked to see if you can firmware update the controllers? You can get the Xbox accessory app for the PC connect the controller and "test" them out in it. Can you borrow a controller from a friend to see if theirs also does the same? It is
possible you have two controllers stuck in the same mode; unlikely but possible.

Autoscrolling issue!!!