Automatic renewal cancellation

johnson1603 · May 31, 2014

I want to switch off the automatic renewal which I have found out how to do. But I would like to know if I didn't renew right away will I loose my profile and all the credits etc I have built up and basically have to set up a new profile all over again??

Hope someone can help answer this!

:)

AlexAndTheWolf · May 31, 2014

Remove automatic billing

That automatic renewal cancellation error hasn't been fixed in over 4 years

JoshLuck95 · May 31, 2014

EA access, yes or no?

just subscribed, just a heads up to anyone looking to as well, when you first subscribe it sets to automatically renew by default, you cant undo that in the app you have to log into your account on xbox.com, go to subscriptions and cancel the automatic renewal there.

Smwutches · May 31, 2014

No. You won't lose anything. You would just be silver and won't be able to play online.

silentkill12345

Hy

if you want to delete your Automatic Renewal you have to call to Xbox support

To change your subscription check this link

support.xbox.com/.../change-xbox-live-payment-option

Smwutches

Those are the only 2 options for cancelling auto-renewal. If it won't work online, you'll have to wait for support to open.

fredgiblet

If you can't verify your account you'll need to contact support, you can try chat support, they are 24/7, but you'll need to verify your account with them as well. They may have more options though.

Smwutches

No. You won't lose anything. You would just be silver and won't be able to play online.

Ilovejamie4ever

i want to cancel this account now

Automatic renewal cancellation