Auto Renewal on my Mum's credit card for a account I don't use.

Discus and support Auto Renewal on my Mum's credit card for a account I don't use. in XBoX on Consoles to solve the problem; My Mum received a bill stating that £39.99 had been taken out for a year of Xbox Live. I have checked my account and can see that her card is not on... Discussion in 'XBoX on Consoles' started by Patjack666, May 30, 2018.

  1. Patjack666
    Patjack666 Guest

    Auto Renewal on my Mum's credit card for a account I don't use.


    My Mum received a bill stating that £39.99 had been taken out for a year of Xbox Live. I have checked my account and can see that her card is not on there. It was purchased to an unknown account. Most likely a old account of mine, which I have forgotten
    most of the details for. I have tried to recover the account before, but nothing came of it. Is there anything that can be done?

    Thanks,

    Patrick

    :)
     
    Patjack666, May 30, 2018
    #1
  2. Jamesx82x
    Jamesx82x Guest
    Gold subscription does not except prepaid cards.edit

    Use your pre paid card to get a gold sub online somewhere like cdkeys.com or gamedealdaily.com you will get it for a fraction of the cost of paying MS and you can turn off auto renew in the account settings of Xbox.com
     
    Jamesx82x, May 30, 2018
    #2
  3. New Xbox Dashboard Update 26/08/13 - Removes MSP

    [quote user="KALEEF"]

    If I use pay pal to purchase something will it become the new auto renewal payment for gold? As I have a old credit card that has my gold account auto renewal set to it, but since I buy cheap codes for gold online I don't want another auto renewal payment
    set up!



    Hope that makes sense?

    [/quote]



    No, it won't.... I make all my purchases on xbox with a debit card and use codes for my gold subscription. In my subscription details it says auto-renew isn't on.
     
    MetalGearFloppy, May 30, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Auto Renewal on my Mum's credit card for a account I don't use.

    Smwutches, May 30, 2018
    #4
  5. Smwutches Win User

    Auto Renewal on my Mum's credit card for a account I don't use.

    You would need to try contacting support. Http://support.xbox.com/contact-us
  6. cdt314 Win User

    Jan 24th DLC (Two Maps)

    [quote user="BEASTmmb"]

    You sure? Maybe its because I got the hardened edition, but I don't remember putting any credit card info on my account so I doubt they can charge me if they auto-renew.

    [/quote]

    I didn't get the hardened edition, and the Elite option seems to be set for auto renew if I buy it with a credit card. Not sure if it is auto renew if I use MS points, though.
  7. Kikotron Win User

    Important question about xbox live memberships

    That's what my question is.

    Currently I'm on a 3 month membership which will end on around 1/26/2014 i think....

    the 3 month membership is on my mums credit card, we turned off auto renewal, and she wants me to take off the credit card, which i will after the membership ends.

    My question is can I use a prepaid gold membership card, and can it be stacked on top of a credit card payed membership?
  8. Auswulf Win User

    XBox Live buries billing info!

    Yep it is almost impossible to remove auto renew when a credit card is attached to your account unless you give them a call to remove it. Personally I don't bother putting a credit card on it and just use prepaid codes to save myself from having a headache
    with it in the future. I don't need to worry about it auto renewing or having to call.
  9. KALEEF Win User

    New Xbox Dashboard Update 26/08/13 - Removes MSP

    If I use pay pal to purchase something will it become the new auto renewal payment for gold? As I have a old credit card that has my gold account auto renewal set to it, but since I buy cheap codes for gold online I don't want another auto renewal payment
    set up!



    Hope that makes sense?
Thema:

Auto Renewal on my Mum's credit card for a account I don't use.

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