Audio & visual sync on game clips

i have the same problem, anyone have any ideas

This is a public forum and you won't have anybody emailing you.

What solutions have you tried so far?

There was recently an issue with some consoles whereby audio was out of sync on clips so it's possible it's a variation of that. Might be worth playing with the clip settings on your console:

open a game

Record a clip

Shut the game

If audio broken, delete the clip

Change either clip duration or clip quality in settings

Start game

Record clip

Close game

Check clip...if still broken, delete and then keep repeat the process.

I can't guarantee that will work as I have only tried it on out of sync audio but it's worth a try

Hi, I have recently had this same problem when recording clips on my Xbox One. The audio for two clips I recorded last night were about 2 to 3 seconds delayed from the video. I tried to not let it bother me, but after the problem hadn't seemed to go away
today, I researched it a bit to see if there was anything I could do. What worked for me was deleting the two clips that had delayed audio in them, then I shut off my Xbox, turned it on again and fired up GTA online to record some clips and see if the audio
was synced. I took a picture using the Snapmatic app on the in game phone and took a picture. When you take a picture it gives you a shutter sound when the camera takes the picture. This is a good way to see if your audio is synced. The audio on my clip was
perfectly synced and the problem hasn't come back. I recorded 3 clips today, and the audio is perfectly synced. I'm not sure if deleting the badly synced clips solved the problem or if shutting of the Xbox and unplugging it did the trick, but maybe these tips
can help some of you guys with this issue. I know it sucks having to delete some game clips, but it worked for me and maybe could work for you. Good luck!

- John

I, too, am having chronic problems with the audio being out of sync with game clips. I've done all the things I've read about in the forums.

Brand new XBONE. Audio out of sync on recorded gameplay. I did the hard reset yesterday, and it resolved the issue. Today, audio out of sync again. I did the hard reset, but it did not resolve the issue A regular shutdown and start did not resolve the
issue. Disconnected from the network and reconnect did not resolve the issue.

I did a hard shutdown and unplugged the power until the light on the power supply went out. After reconnecting and booting, I had NO SOUND on recordings.

I then did a regular shutdown and reboot. Now the audio is in sync.

There is no consensus on what will resolve the issue or whether it is a software, hardware, or a networking issue.