Audio sliders greyed out?

I had the same issue one time. It fixes itself over time.

Hello HazelTomkins, sorry to hear you're having trouble with the game audio.

What you'll want to do is go into your audio settings and make sure that they are set up properly for the headset. You can also tap the Guide button on the controller then scroll down to the bottom right of the side bar to access specific settings including the audio slider. The slider should adjust how much game to party sound you hear.

If the slider is greyed out then you may be using a headset that has its own mixer that you'll need to adjust to hear the game sound

Sorry but my headset is not the official Xbox one and I have tried these options but none have worked, another thing is the headset has a game chat/party chat slider that controls the volume between them, and usually if I try to adjust this setting manually on my xbox it is greyed out (which is normal and I can just use the headset) but it's not greyed out anymore and I can move the sliders though it doesn't change anything.

Hopefully you figured this out, but just in case anyone else searches for this.

From the main screen you will have four options:

• Start
• WBPlay
• Change Profile
• Options

Choose the bottom box for Options (which will display in whichever language is selected.

Then, go right twice to the audio/sound options (looks like a speaker). The options are:

• Listening Environment
• Master Volume (slider)
• Sound effects volume (slider)
• Dialog volume (slider)
• Music volume (slider)
• Play speaker test
• Subtitles
• Audio Language
• Text Language

Change the bottom two to the language of your choice (from supported languages)/

Go to your audio sliders and mess with them and see if it fixes