Audio quality is poor when mic is enabled.

Hey so I tested it on another computer and it seems that the issue doesn't persist on it.

Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Have you checked for any updates?

If you don’t already have the Accessories app installed on your PC or mobile device, you can get it at:

https://apps.microsoft.com/store/detail/xbox-ac...

Note The Xbox Wireless Headset needs to be powered on and connected to your console or device in order to update its settings in the Accessories app. Depending on how many accessories are connected to your console or device at the time, you may need to scroll left or right to bring up the headset configuration screen.

You can see if your headset’s firmware is up to date by clicking the (…) button on the headset settings screen. If a new update is available, select Update now to update your headset. (Even if no new update is available, you can still select Update now to re-install the most recent firmware.) This can take a few minutes – leave your headset turned on, motionless, and close to your console until the update is complete.

Note To update your headset using the Xbox Accessories app on a Windows 10/11 device, the headset needs to be connected to the device using a USB-C cable.

Are your bluetooth versions different?

In the search box on the taskbar, type device manager, then select it from the results.

Select the arrow next to Bluetooth to expand it.

Select the Bluetooth radio listing (yours might simply be listed as a wireless device).

Select the Advanced tab, then look for the LMP (Link Manager Protocol) listing in the Firmware or Firmware version area. That number tells you what LMP version you have on your device.

Hmm do you have another device to test the headset?

Hey sorry for the late reply but yes I do im going to go ahead and try it on my other laptop.