audio problems

Hey BurnG4501! Are you connecting your console directly through your TV or to a receiver? Are the audio options on the console appearing properly? Give the

troubleshoot sound steps a shot and see if they help get that sound back up and running. Let us know!

No, except for BF4. They still need to fix the audio issues there, but that's a game problem instead of a system one. Does it happen to you randomly no matter what you're doing?

I would first make sure that the cables are all connected tightly/properly and see if that helps.

Second, check the cables to make sure they are in good condition. No tears or bends etc.

You can also check out these troubleshooting links to see if they help!

support.xbox.com/.../improve-audio-quality

support.xbox.com/.../audio-video

Thanks! The problem was that the games i was playing forced you into game chat even though you had no mic connected while my chat mixer setting was deafen all sounds by 80 percent.

Hey Cheesy Wigglez,

Thank you for reaching out! Just as our great ambassador At the Nozzle suggested, try the headset troubleshooting page. Being unable to talk with others can be caused by a network issue. We suggest you try running a

connection test by doing the following:

1. Press the Xbox button
   to open the guide.
2. Select Settings.
3. Select All Settings.
4. Select Network.
5. Select Network settings. Any known outages will appear in the middle of the screen.
6. On the right side of the Network settings screen, select
   Test multiplayer connection.

Let us know how it goes!