Audio mixer between chat and game on xbox wireless headset doesn’t work.

Hello Diego,my name is Marvina, I will be happy to help you.

I'm so sorry for what you're going through, there are a few things you can try to fix the audio mixer issue on your Xbox wireless headset.

Make sure the headset is properly connected to the Xbox console. Make sure the headphones are turned on and the charging cable is connected to the console.

Check for firmware updates. Microsoft often releases firmware updates for its wireless headphones to fix problems.

You can check if updates are available for your headset by opening the Settings app on your Xbox console and selecting "Headsets & Audio."

Then, select "Xbox Wireless Headset" and select "See information and support."

If an update is available, an option to install it will be displayed.

Reset the headphones. If you have tried the steps above and the problem persists, you can try resetting the headphones.

To do this, press and hold the sync button for 10 seconds.

The headphones will turn off and on again.

Source: https://support.xbox.com/help/hardware-network/accessories/troubleshoot-xbox-wireless-headset

These are basic solutions to these problems, but they can lead to a solution, remember that this is a public forum where we are players like you who want to help, good luck and happy day.

Sincerely,
Marvina.

[quote user="EvilTwinGX"]If the cable imput is only for audio then there would be absolutely no way for the mic to work on the headset to begin with.[/quote]The physical boom mic, or the chat audio?



This question/conversation is not about the physical boom mic, it's about the chat audio.

That said, there's no reason that the headset should work but not the mic, except maybe the protocols.

It's the wireless
protocol that won't work.



See
this wireless headset? The only thing this wireless headset does is handle chat conversations between other Xbox Live members. You don't get regular game audio through it. To function, the wireless headset pairs with the 360 console and runs over the same
wireless protocol as 360 controllers. Tritton integrated the functionality of that wireless headset into their own. The Warhead's base station has a pairing button, just like the wireless headset. The base station takes care of mixing the chat audio and the
game audio, but without that pairing to the 360 there's no way to get chat audio into the base station.



Microsoft explicitly stated that the wireless protocol between the Xbox One and its accessories is different than the protocol used by 360 accessories. Because the wireless headset uses these same protocols, it won't work on the Xbox One. By extension, the
wireless pairing that the Warhead does with the 360 console won't work with the Xbox One console.



The Tritton Warhead is a headset designed for use only with the Xbox 360. Without a 360 console, it becomes a regular set of headphones, rendering the boom mic useless. If all you want to do is listen to game audio, that's not a dealbreaker.
If you want to talk to other gamers in realtime, you're looking at buying a new headset.



Astro? Turtle Beach? Their wireless headsets will work with the Xbox One, including their mics, because they all currently plug into the 360 controller for chat audio. The controller handles the wireless link to the 360 for the chat audio, but from the audio
port on the controller to the headset is all bog standard 2.5mm headset territory. MS is working on an adapter to allow older 360-compatible headset cables to attach to the new Xbox One controller, again allowing headsets to piggyback on the controller for
chat audio. The Warhead? Out of luck. No cable, no piggyback.



It's this tight coupling to the 360's wireless protocol for chat audio that caused me to ignore the Warhead's development and shipment to market. As soon as I saw that it was bound to the 360, I said this is going to end badly for a $300 headset. My Astro
A40s with a Mixamp 5.8? My friend's Astro A50s? They'll both be fully functional with the Xbox One.

I can only suggest checking that the audio hasn't been turned off in the game/chat mixer settings.

Also is the headset plugged directly in to the controller or is there an adaptor between the headset and controller?

Have you checked that the headset is working by using it with another media?

Hope this can help

Here is how I understand the whole headset compatability works (maybe someone can correct me if I am wrong):

GAME AUDIO

If your headset gets the game audio via a box linked to your gaming machine via optic audio out - this audio will continue to work as designed, as the xbox One has optic out as well.

CHAT AUDIO

If your headset gets the chat audio via a direct bluetooth wireless link to the xbox360 machine - then this headset will not work with chat audio on the xbox One.

If your headset gets the chat audio wireless via a bluetooth puck that plugs into the 360 controller (not a direct wireless link to the gaming machine) -then this may work with the xbox One depending on how the forthcoming adapter works with next gen controllers.

If your headset gets the chat audio via a cable directly connected to your xbox360 controller - then this may work on the xbox One depending on how the upcoming adapter works with the xbox One controller.

6) Select Bitstream format and then select Dolby Digital.

Configuring the Xbox One Stereo Headset Adapter

By default, the Xbox One Stereo Headset Adapter will output both game audio and voice audio which will render the mixer on the A50 Wireless Headset unusable. Follow the below steps to set the Xbox One Stereo Headset Adapter to only output voice audio which
will correct this.

1) Set the mixer on the A50 Wireless Headset to full voice audio. To do this, hold down the voice button on the A50 Wireless Headset until you hear two beeps. Two beeps is an indication that you have fully mixed towards either game or voice depending on
what button you was holding.

2) On the Xbox One Stereo Headset Adapter, hold down the chat audio button until you hear a beep. At this point, you should only be able to hear voice audio from your Xbox One.

3) On the Xbox One Stereo Headset Adapter, hold down the plus button until the voice audio no longer increases.

That's all that's to it! You will now be able to use the microphone from your A50 Wireless Headset on your Xbox One and the mixer will work as intended allowing you to mix between game audio and voice audio with ease. Should you have any further questions
regarding the A50 Wireless Headset and Xbox One, please feel free to post them on this thread and we'll respond as quickly as possible with an answer for you.

This seems to be the same for the Xo7 as well. My co worker said there is not even a volume control turn dial at all.

IMO this is not ok.

That copy paste is saying turn your game audio off to be able to adjust your voice volume.