Audio Crackling when using headphones connected via 3.5mm to Xbox Controller

Discus and support Audio Crackling when using headphones connected via 3.5mm to Xbox Controller in XBoX on Consoles to solve the problem; Hi Support, I am getting static sounds when using my headphones with one of my Xbox controllers. Info: - This is a static/crackling sound during... Discussion in 'XBoX on Consoles' started by kechones2, Nov 6, 2022.

  1. kechones2
    kechones2 Guest

    Audio Crackling when using headphones connected via 3.5mm to Xbox Controller


    Hi Support,

    I am getting static sounds when using my headphones with one of my Xbox controllers. Info:

    - This is a static/crackling sound during certain louder noises.

    - I connect headphones via a 3.5mm aux cable to the 3.5mm jack on the bottom of the controller. The headphones do not include a mic.

    - This is one of the new gen Xbox controllers.

    - Reducing the volume doesn't help.

    - Restarting the console doesn't help.

    - Restarting the controller doesn't help.

    - Re-pairing the controller to the console doesn't help.

    - Controller firmware is up to date.

    - Console (Xbox Series X) is up to date.

    - This only happens with one of my controllers. My other Xbox controllers, both new-gen and Xbox One-gen, do not have this issue.

    - Switching to other headphones and/or another cable doesn't help.

    - This happens in multiple games.

    - There is also a white noise sound at the main Xbox menu that goes away and comes back, depending on how I adjust the controller headset volume.

    - Adjusting volume level in-game, however, does not help with the static/crackling sound.

    - Crackling sound does not occur when using audio through HDMI. Only when connecting headphones to controller 3.5mm jack and listening through there.

    EDIT: This issue occurs regardless of whether the controller is connected wirelessly, or plugged in via USB.

    Thank you for your help.

    :)
     
    kechones2, Nov 6, 2022
    #1
  2. Moonlord-C8A3F7C0-F1 Win User

    MAYBE A FIX FOR THE HEADSET ADAPTER PROBLEMS !!

    It's not a cable issue because people with the new xbox one headsets from Polk, etc are having the same issues and they just use a direct 3.5mm cable already.

    I've had audio crackling and controller disconnects just using 3.5mm headphones as well.
  3. Noel Hoekstra Win User

    Xbox series X - AUDIO - USB vs 3.5mm headphones - Quality & Latency

    Oke but that doesnt answer my question.
    Will the audio quality and latency be the same when using a wired headset (console) usb or 3.5mm?

    9/10 going direct into any hardware seems better for audio quality and latency. When going 3.5mm into the controller the xbox has to send sound into the controller and then transfer it to the headphones. That made me wonder if there is a difference between the 3.5mm connect or usb at the back? Maybe it is not notable at all.
  4. ArminatorX Win User

    Audio issues with my xbox one

    Could you please share more information about your audio setup?

    Is your console connected to an audio receiver, or is it connected directly to the TV? Are you using an external soundbar, or the TV's built in speakers?

    If you plug in headphones to your controller (if you have a newer controller with 3.5mm headphone jack), do you hear sound from the controller, if you go to the audio settings and use headphone sound?
  5. Internet Expert Win User

    Xbox One S HDMI to DVI

    It should work, but expect to run it at upscaled 720p, or downscaled 1080p (if available).

    DVI does not carry audio signal (especially when converted from HDMI), so you'll have to connect a 3.5mm pair of headphones to your controller or use the Xbox One's optical audio output.
  6. Hellhog Win User

    Connect headphones to Xbox 360 Slim

    You'll need an amplifier for one. I once connected regular headphones directly to the RCA cables using an RCA to 3.5mm jack adapter. The sound was really quiet. If you want to use simple headphones (as in no mic and not a headset), then a simple FiiO headphone
    amplifier will work for stereo sound. You just may need an RCA to 3.5mm jack adapter. If you want simulated surround sound, then a Turtle Beach DSS is required. You will use the Digital Optical out to connect the Xbox to the digital processor (amplifier).
    If you want to be able to use a mic and heaphones, then an Astro Mixamp is required. It will allow you to connect a mic TRS 3.5mm jack and heaphone TRS 3.5mm jack into a TRRS 3.5mm jack that connects into the mixamp. From there the Digital Optical from the
    Xbox connects to the mixamp, and a 2.5mm cable connects between the xbox controller and mixamp. HDMI already transmits audio, connecting the digital audio out on the xbox to the TV will do nothing. Usually, on the TV that is a digital audio out anyway (so
    connecting to it will do nothing). We need more information on your headphones though. How does the mic connector work? You're best bet may be to just buy the above pictured accessories and a small $15 heaphone amplifier and connect that way.
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Audio Crackling when using headphones connected via 3.5mm to Xbox Controller

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