Audio bug on apex ?

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this ITZDADDYALEX

Please tell me:
Is this happening only when you are playing Apex legends? Or if you try a different game the issue persist?
If it's only with Apex, may I know if you have an A/V receiver? Or is your console directly to the HDMI port?

And, did you tried to change your audio output?
For example, if you're using Stereo uncompressed change it to 5.1 and test. (And keep repeating until you test with all the audio output settings)

hi thanks for contacting us.

if you have a bug like this i would head to the apex website

https://help.ea.com/en/apex-legends/apex-legends/

hope this helps

steve

I'd also check to make sure there are no in-game audio options in the Menu that might be wrongly clicked to mute gameplay volume. Good luck, I have read about quite a few bugs with Apex over the last several months, so I would do as others suggested and
uninstall/reinstall as well.

Thank you! Let's then try to manage the setting for your game. Please follow the steps below:

Launch Apex Legends > Apex Legends Settings > Audio tab.

You can manage it from there.

Yeah I know what you mean but what your talking about is for pc apex because pc apex has more options in audio settings and the option for your voice volume and threshold but I'm on console and they don't have it on there only like 5 options in the audio tab.

Console Dosent have voice chat settings like pc does.