Audio and Video issue on games

THExKINGx0FxWAR · Nov 30, 2021

On a few games (Cyberpunk 2077, Borderlands 3, and a few others like warframe occasionally) I have an audio issue and visual issue. The game and audio will stutter for a split second and back to normal. It happens through headset and TV sound as well. I've tried on other TVs and a new HDMI cord and it still does it. It doesn't happen on every game but it happens on the ones I want to play. It does it every 30 seconds making them almost unplayable. I've even uninstalled and reinstalled them too. My reddit post about this issue. Video included

:)

Christopher Revoredo

Okay let's try this first!

Open the Xbox Guide by pressing the guide button on the controller and select

Settings.

Select Network Settings.

Select Advanced Settings.

Under Change Settings select Alternate MAC Address.

Select Clear.

Allow the console to restart when prompted.

THExKINGx0FxWAR

It did not help and the issue still occurs.

Christopher Revoredo

You could try this:

The first step in resetting an Xbox is to open the main menu. This can be accomplished in one of two ways:

Press the home button on your Xbox controller. This is the illuminated button with a stylized X that is centrally located on the front of the controller near the top.

Alternately, you can press the left bumper until you reach the home tab, and then press left on the d-pad.

Press down on the d-pad until you reach the gear icon.

Press the A button to select the gear icon.

With all settings highlighted, press the A button again to open the settings menu.

Press down on the d-pad until you reach System.

Press the A button to open the System submenu.

With console info highlighted, press the A button again.

Press down on the d-pad to select reset console.

Press the A button to select this option and move to the final step.

Press left on the d-pad to select Reset and keep my games & apps. Then press the A button. This is the less thorough of the two options, as it only resets the Xbox firmware and settings without touching your games and apps. Try this first, as it allows you to avoid downloading everything all over again.

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THExKINGx0FxWAR

This is on my Xbox One X. It happens on quite a bit of games and has for a while now. I just got a new HDMI cord and it still does it. The audio issue happens through the TV if I have the volume on and on my headset when plugged in. It doesn't do it when watching YouTube or any streaming services or movies. Only on games.

Christopher Revoredo

Hi there THExKINGx0FxWAR welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. Is this happening on your console or PC?

Audio and Video issue on games