Attention Needed with red light

Cryptah · Dec 27, 2016

Hi I have a problem with my rewards.

Attention Needed with red light show me on the site. In need to change billing informations at my acc. But there is everything correct.

But on the rewards site i see empty region. But i have fill my region .. What can u do pls ?

Rewards cant make a deposit ..

:)

XBF Leonzo G · Dec 27, 2016

Solid red power light

Hello Xbox chen,

Thank you for bringing this issue to our attention. We need a few more details in order to ensure we provide the correct solution. Is the power light red completely or are there portions that are red? If there are portions that are red, how many red lights
appear on the console? Our
article list on our website will be able to assist with red power light issues. We just need to know how many lights are visible on the console in order to select the correct article from the list. Be sure to let us know the results!

XBLRewards3 · Dec 27, 2016

Attention Needed

Hi PELON. Your Rewards location and your Xbox Live location do not match and this is causing the deposits to fail. Your Rewards location is MEX and your Xbox Live location is not. To change your Rewards locale to your current Xbox Live locale, you'll need
to opt out of the program, wait for 48 hours, and re-enroll. Once you do that, please contact us again and we'll recover your pending credits.

XBLRewards8 · Dec 28, 2016

Hello Cryptah,

We cannot complete a deposit of GBP from your British Rewards Account into your Czech Republic Microsoft Account. Since that region is not a eligible Rewards region, the only way to fix this issue is to change your Microsoft Account region back to the GBR
region from your commerce page at (Sign in to your Microsoft account).

XBLRewards8

Hello Cryptah,

We cannot complete a deposit of GBP from your British Rewards Account into your Czech Republic Microsoft Account. Since that region is not a eligible Rewards region, the only way to fix this issue is to change your Microsoft Account region back to the GBR
region from your commerce page at (https://commerce.microsoft.com/).

XBF Leonzo G

Hello Xbox chen,

Thank you for bringing this issue to our attention. We need a few more details in order to ensure we provide the correct solution. Is the power light red completely or are there portions that are red? If there are portions that are red, how many red lights
appear on the console? Our
article list on our website will be able to assist with red power light issues. We just need to know how many lights are visible on the console in order to select the correct article from the list. Be sure to let us know the results!

xTye

Are you using an older Phat console? If so, chances are it's outside the warranty and you'll have to pay $120 (give or take) for a repair.

CombatVet IZ AF

Sorry to hear about your problem. I recommend you go to this page and read through the frequently asked questions about warranty, registration and repair. support.xbox.com/.../warranty-faq.
This should answer all your questions about checking to see if your console is under warranty and available for free repair, or what other remedies are available. Good luck and happy gaming!

NaimaNivram28

the light on the console, is it a solid red light or a flashing red light?

Attention Needed with red light