ATTENTION-DIDN'T RECEIVE ANY POINTS THAT I OWN FOR "GET EM ALL" MOVIE PROMOTION.

dMakorilla · Dec 20, 2016

I spoke with xbox customers service support and they referred me here. I didn't receive any points for the promotion that I was eligible for "get em all". the promotion only checked half the movies/seasons I owned, the other half it did not register. The
promotion ended on the 18th of December. Is there anyway this can be corrected & fixed?, so I can receive the points that I'm eligible for. I appreciate your time and help.

Danny

Gamertag:

:)

Michael Tagliarino · Dec 20, 2016

Did not get credits after purchaseslik

I did not get my 30k credits from the gotta get em all mission which was from nov18 to Dec 18. I bought all the x-men movies in a bundle in between those dates and didn't receive the credits.6 movies 5k credits per movie. If it's because I bought the bundle
it didn't say anything about not buying a bundle and the bundle for 49.99 was offered to me after I clicked on one of the movie selection in that mission. Can you help me out?

WarIsComingHome · Dec 20, 2016

6 promotions with the same code inside

Another month has passed...

And there is one interesting thing - I didn't receive any more promotions on my email since that situation, despite of I purchased MS Points, some game DLCs, gear for my avatar

XBLRewards8 · Dec 21, 2016

Hello dMakorilla,

The checks on the offer page for your previous purchases were just to show you what you had so far for the franchise. Previous purchases were not rewarded by this offer. Some previous purchases were not tracked correctly due to that webpage only
tracking standard edition purchases. I see that some of your past purchases were bonus editions, which is why they were not listed correctly. However, as mentioned, past purchases were not Rewarded by this offer and were just shown to let users see what purchases
they had left to complete their franchises.

Since you did not make any eligible new purchases during the offer period, you did not receive any Rewards Credits from the offer.

XBLRewards8

Hello dMakorilla,

The checks on the offer page for your previous purchases were just to show you what you had so far for the franchise. Previous purchases were not rewarded by this offer. Some previous purchases were not tracked correctly due to that webpage only
tracking standard edition purchases. I see that some of your past purchases were bonus editions, which is why they were not listed correctly. However, as mentioned, past purchases were not Rewarded by this offer and were just shown to let users see what purchases
they had left to complete their franchises.

Since you did not make any eligible new purchases during the offer period, you did not receive any Rewards Credits from the offer.

voteDC

[quote user="frankenfritters"]

What ya mean ? How do you get to that point?

[/quote]In order to unlock all single player content you need a certain EMS score.

Getting this without multiplayer is not possible.

So I am playing multiplayer and promoting, therefore adding war assets to increase my military assets and EMS, which since it crosses over all runs will eventually let me get to the point I don't need to play it any more.

TerminalBRD

I have my own thread that thus far has not received any attention despite much newer threads receiving responses. What determines which threads receive attention?

junkmailhater

Thanks for pointing that out. Didn't even pay attention to that. Funny I haven't received this e-mil on my other accounts.

GMFoMoCoUSA

Same here as well, unfortunately. I purchased 3 movies this month (all over $4) and have not received any reward points or recognition on the current Movies & TV punch card.

ATTENTION-DIDN'T RECEIVE ANY POINTS THAT I OWN FOR "GET EM ALL" MOVIE PROMOTION.