Atmos not working on netflix and games

Luis FernandoCastro · Dec 30, 2019

Hello people. I'm having problems with atmos. when setting bitstream and atmos on the console. The same shows me mult ch in on the denon x3600 receiver. This only happens for games and apps like netflix. For bluray disc movies it passes the atmos sound
smoothly, identifying on the display. but for games with the atmos, netflix option and even the dolby app demo videos appear with mult ch in. Anyone else with this problem?

:)

Pierre-LucGregoire

ok thanks,

and after this restore, the atmos will work on Netflix and on game in atmos?

kev edin

I'm an insider , I have Dolby atmos. And for .games with atmos I have no problem . Netflix only certain shows and movies for me work with atmos, so I would say Netflix problem.

I had to set my xbox directly into the hdmi in on the sound system. 🤔

TimL1974

I have the same problem. Used to get Atmos just fine from Netflix, and since last month it doesn't work.

The show menus say Atmos but my receiver is only getting a Dolby Surround signal. Atmos still works on my TV Netflix app.

Also not getting Atmos from the AppleTV app on the Series X.

Disney+Atmos still works

Kobus Strachan

I have the same issue, on box Xbox S, and now Xbox X. The passthrough doesn't work for Netflix. Very frustrating as Atmos content from Netflix does not work correct. This is only happening with Netflix, all else is fine with Atmos.

silwenae99

I can confirm this bug with the Dolby Atmos app.

My setup: Denon X4200W receiver with Xbox One S.

Atmos works fine in the Dolby Atmos app, Blu-Ray and Netflix (the movie Okja is the only Atmos movie on Netflix). All other Netflix videos and Xbox apps default back to 2.0 down mix as posted above.

Atmos not working on netflix and games