Asus: Xbox One X - Network Statistics - Incredibly Slow with Packet Loss

Hi there Kylearan,

Thanks for reply on the issue with the connection speeds to the Xbox One X. I recommend to check out the following articles for troubleshooting slow wireless internet speeds on the Xbox One:

• "I am experiencing slow performance when playing Xbox One games on Xbox Live."

If the issue persists, we recommend to contact your Internet Service Provider to discuss your bandwidth allocation and hardware.

Give this a try and let us know the results.

If you can you are better connecting with a ethernet cable and try the test again 🤔

Hi there,

I'm using the same router, but haven't experience any issues when connected via Wi-Fi. I usually use a wire though.

Something you can check is, are there any metal or big objects or electronical devices between the router and Xbox console that could disrupt the signal?

Try to see if placing the console at a different place makes any difference.

That way you can try and determine a possible cause.
Keep in mind that the 5Ghz signal is a signal that can do high speed, but has problems passing through objects.

So it might be worth to check if the 2.4 signal is a better option and see how that performs, that signal works better for longer distances and passing through objects.

Let us know the results

Hi there,

I'm using the same router, but haven't experience any issues when connected via Wi-Fi. I usually use a wire though.

Something you can check is, are there any metal or big objects or electronical devices between the router and Xbox console that could disrupt the signal?

Try to see if placing the console at a different place makes any difference.

That way you can try and determine a possible cause.
Keep in mind that the 5Ghz signal is a signal that can do high speed, but has problems passing through objects.

So it might be worth to check if the 2.4 signal is a better option and see how that performs, that signal works better for longer distances and passing through objects.

Let us know the results

Appreciate your response - no, nothing between that ought to cause a problem.

I'd run ethernet if there were an elegant way to do so.

That said, I switched from 5 to 2.4 GHz, which performed well - results in line with my connection. I also did some channel snooping, to ensure 2.4 and 5 GHz are both on the best channels. Hadn't felt the need to do that before, so this got me to learn a
couple of things that'll come in handy down the road.

I probably don't push near enough bandwidth to need 5 GHz anyway - another lesson.

Thanks again.

Tried to link a image but couldn't. So anyone else having slow time downloading games, here's my network statistics from the settings page on my Xbox One

Download speed 120.38Mbps Latency 63ms

Upload speed 23.38Mbps

Packet loss 0%

MTU 1480