Assistance Needed with Sea of Thieves Account Issue

gabrielius subacius · Jan 26, 2025

Dear Xbox Support Team,

I hope this message finds you well. I am writing to seek assistance regarding an issue I've encountered with my Sea of Thieves account.

Upon attempting to log back into my Sea of Thieves account after a four-month break, I discovered that my access to the game has been restricted. Upon further investigation, it seems that my account may be associated with game sharing, leading to this restriction.

I understand the importance of maintaining fair play and adherence to the game's policies, and I can assure you that I have always used my account in accordance with the terms of service. Therefore, I kindly request your assistance in resolving this matter.

I am eager to continue enjoying Sea of Thieves and reconnecting with its vibrant community. If there's any additional information or steps required from my end, please let me know, and I will be more than happy to provide them.

Thank you for your attention to this matter. I look forward to your prompt assistance and resolution.

:)

Rodrigo Oliver

Hi Gabrielius, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Were you suspended by Microsoft? In this situation, the best course of action is to visit your Enforcement page.

Please, sign-in here: https://support.xbox.com/help/family-online-safety/enforcement/enforcement-history

Choose an enforcement action to review more info about the cause and effect of the enforcement in the pop-up window.

If the enforcement action qualifies for case review, you can select Submit an appeal to receive more info from Xbox Safety.

After you’ve completed the form, select Submit.

Good luck! I hope this helps.

Source:

https://support.xbox.com/help/family-online-safety/enforcement/how-to-submit-a-case-review

Creech [MSFT]

I apologize, but you landed in the wrong spot for assistance on this issue. You will need to work with the developer of Sea of Thieves to resolve this issue. Here is the correct support website to help you out: Sea of Thieves - Support - Home

WPAK

Hi there,

please go to the Sea of Thieves forums here
https://www.seaofthieves.com/forum/

The people there are likely being able to help/assist since it's the best place for Sea of Thieves related issues etc.

b62752a9-5d0d-49bd-8

Sea of thieves decided to uninstall itself for some reason over night, making it so that I cant play Sea of Thieves today due to the long download time.

If I buy Sea of Thieves on Steam, can I play with the same account as on the xbox app version? That way I wont need to deal with the Xbox app or its version of Sea of Thieves.

thatsis-me-now

there is NO aim assist for controller on sea of thieves there bro

Assistance Needed with Sea of Thieves Account Issue