Assassins Creed wont load on XBox X series

Hi, Derek. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the following steps one at a time to resolve the issue:



Solution 1: Do a power cycle to clear the cache of the console



1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4, Press the Xbox button on your console to turn on the Xbox console.

Solution 2: Check for any pending game updates.



Go to “My Apps & Games”, select Assassin's Creed, and press the more options button. From the list, select “Manage game & add-ons” and then “Updates”. Any updates will be available here.

Solution 3: Try to uninstall and reinstall the game.

Solution 4: Do a factory reset



1. Press the Xbox button to open the guide.

2. Select System > Settings > System > Console info.

3. Select Reset console.

4. Reset and keep my games & apps.

Since you have Assassin's creed Valhalla pre-ordered for xbox one you'll be able to download the game for no additional charge on the Series X

Hi There,

Yes there will be, if you check the store it does list Series X as a platform. https://www.xbox.com/en-ZA/games/assassins-creed-valhalla.

And if you buy it on Xbox One it will work on Series X as well.

Mass Effect Series = Mass Effect,

Gears of War series = Gears 3,

Halo Series = CE Campaign, Halo 2 multi player,

Dead Space Series = Dead Space,

Battlefield Series = Bad Co 2,

Assassins Creed Series = Assassins Creed and Assassins Creed 4,

The Xbox Series X turns itself off randomly to protect itself from overheating or when there is no power.The majority of reports of the Xbox
Series X turning off appear to be related to next-gen games like Call of Duty: Black Ops Cold War and Assassin's Creed Valhalla.