Asphalt 9 se cierra de repente (Asphalt 9 Suddenly closes)

me acabo de instalar Windows 10 descargue todas sus actualizaciones incluyendo drivers (todos) y cuando hasta que por fin se termina de descargar todo, el dia siguiente osea hoy 11/6/2018 se me antojo descargarme el Asphalt 9 y el problema es que cuando
abro la app solamente se muestra el logo de GAMELOFT y luego se cierra la app, lo curioso es que no me tira ningún error, por favor ayuda pronto.

posdata:

tengo los requisitos necesarios que pide el juego para abrir la app

[Translate]

I just installed Windows 10 download all its updates including drivers (all) and when until finally finished downloading everything, the next day Osea today 11/6/2018 I am craving to download the Asphalt 9 and the problem is that when I open the app only
It shows the logo of GAMELOFT and then closes the app, the funny thing is that it does not throw me any error, please help soon.

Postscript:

I have the necessary requirements to ask for the game to open the app

:)

 

asphalt 9 does not work on windows 10

asphalt 9 does not work on windows 10

 

asphalt 9 does not work on windows 10

 

Hi Luis,

Thanks for reaching out to us! With regard to your concern about the app crashing when launching Asphalt 9, try the following:

Step 1: Run
the troubleshooter
for Windows apps using the link below. This will help remove problems with an
app from Microsoft Store.

Step 2: Reset the Xbox
app settings.

1. Click Start
   and click Settings.
2. Select System.
3. Select Apps & features.
4. Find the Xbox
   app and click Advanced options. Click
   Reset. Restart your device so that the changes can take effect.

Another method to try is to perform a
clean
boot, this helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10.

Let us know if this helps