asphalt 9 cannot log in

Hello Jmvillame210,

Do you have your Windows 10 fully up to date?

It is possible that is not the case and you need to update to have Xbox services at the latest version.

Please try that and tell us if it fixed your issue!

Try deleting the app and try downloading it again and doing it all over

Asphalt 9 Legends is a Windows 10 only game, hence why you cannot download the game with Windows 8. Check the system requirements on here

https://www.microsoft.com/en-us/p/asphalt-9-legends/9nzqpt0mwtd0?activetab=pivot:regionofsystemrequirementstab for confirmation.

Hello, first it's a pleasure to be able to help you today.

My name is

Hello ShudhanshuRaj, did you check if there are any updates available for Windows 10 21H1. If you did so and the issue still occurs, please post the error code/message here so that we can provide further help.

See which version of Windows 10 you have

https://support.microsoft.com/en-us/windows/see...

If your Windows no not updated, click the link below to update the system, and perform all posteriores securities updates, and then make sure all Xbox apps are up to date in the store.

https://www.microsoft.com/en-us/software-downlo...

Best regards,

Download Asphalt 9 from Steam