Aspect Ratio Incorrect When Streaming

Nathan Sokalski · Sep 3, 2018

I am using the Xbox App to stream my Xbox One to my Windows 10 machine. I have been doing this for a long time, but I somehow did something that now causes it to display stretched (horizontally) on my screen. If I try to go to the Display settings (on
the Xbox while streaming) and attempt to select 1080 (instead of 640x480), it causes the streaming to lose the network connection (doing any other stuff does not cause a connection problem, it is only the display settings). Everything looks good when I use
the Xbox One on my TV, it just appears horizontally stretched when streaming. This problem seemed to appear out of nowhere, and I am not sure what to do to fix it. Any ideas? Thanks.

:)

TheodoreTweeder · Sep 3, 2018

Aspect ratio?

I have been looking up aspect ratio problems since I got my xbox one last week.

The only conclusion I have come to is that the aspect ratio setting on xbox one are incredibly lacking. I'm missing a small portion of screen on the top and bottom and a larger portion on the left and right.

My research had lead me to find that this had been an issue for a lot of people since launch and had yet to be resolved or even mentioned by Microsoft. This is a rather large issue that effects the fundamental appearance of the UI as a whole and should have
been dealt with by now.

Excuse me if this has been fixed, but my xbox software is all up to date.

My television has no setting to alter this. I've been through everything. If I change to do through the xbox one the only added option I get is 640x480 which is useless.

This is an issue effecting a lot of people that can only be resolved in a patch for the system. Not everyone's televisions have these options.

EggsBoxJuan · Sep 3, 2018

Aspect ratio

Hi, it doesn't look like there is a setting you can change on the Tv, I take it you already tried all the possible picture option on the Tv?

Although this isn't xbox specific I did find this link regarding overscan and your Tv.

www.phoronix.com/.../49127-overscan-underscan-problem-with-ok-odl-32150-b-tv-on-hd6870

If you Tv accepts firmware updates I would also suggest checking if there is a new firmware as they often add new features with updates.

Echo4Ent · Sep 23, 2018

While game streaming, you should set the display settings in the Xbox App. If you are streaming at 640x480 then adjust the stream quality via the instructions here: How to Use Game Streaming in the Xbox App on Windows 10

Also, see here for more tips: https://support.xbox.com/en-US/games/troubleshooting/improve-game-streaming-performance

Good Luck!

Echo4Ent

While game streaming, you should set the display settings in the Xbox App. If you are streaming at 640x480 then adjust the stream quality via the instructions here: https://support.xbox.com/en-US/game...me-streaming#b5d68b7f735d4f32ac4b0f2ea90e8755

Also, see here for more tips: https://support.xbox.com/en-US/games/troubleshooting/improve-game-streaming-performance

Good Luck!

SandM1tch

If its an app like netflix, that you're talking about, then those apps have a dynamic quality mechanism. This works in tangent with the higher quality stream detection if your network speed is fast enough, but this has to do with what you set the Aspect
Ratio in a streaming app to. If you chose "Native" then when the movie/show starts out just as you opened it up, while the app is detecting your network speed, it won't scale the image to the edges of your display until it reach's the native quality of the
movie/show. Starts out at about 240p->360p->480p(SD)->720p(HD).

-

So in summary, choose any other aspect ratio in the App if you don't want that automatic aspect ratio. But as for the Xbox 360's system settings, there are no options that attempt automatic aspect ratio to your display and I haven't seen a TV that does this
on the fly either. But if it isn't something I have explained, maybe its on your TV?

Ariel Acu

Hi ClaudioCla,

You can get a full-screen display when game streaming in the Xbox app on Windows 10 depending on your monitor resolution or aspect ratio. Can you tell us the monitor resolution or aspect ratio of your computer? To give you an idea, Xbox only supports 16:9
aspect ratio. If your monitor screen is more than the supported aspect ratio, you won't be able to game stream in full-screen mode. It would be ideal to address this to our Xbox team by sending them a feedback regarding this concern through the
Xbox UserVoice page. In this way, you can ask them to have an update for game streaming in full screen regardless of the monitor
resolution used.

You may also refer to this
link to know more about the monitor resolution that is supported by Xbox One.

Let us know if you need further assistance.

SwordofWhedon

That is completely incorrect.

Series X is fully capable of 4K/120

This monitor uses nonstandard aspect ratios, refresh rates etc. it’s almost certainly overclocked and/or just using a 120 panel and not the electronics that support it. both are required

EggsBoxJuan

Hi, that is usually caused by something called overscan on the Tv, try looking for some overscan option in the Tv picture settings.

If you're struggling please post the make and model of the Tv and I'll try to find more info, be aware that not all Tv's have this overscan option so you may be stuck with the cut off screen.

Aspect Ratio Incorrect When Streaming