Asking if I could get a replacement for a game due to a issue with Xbox enforcement

Discus and support Asking if I could get a replacement for a game due to a issue with Xbox enforcement in XBoX on Consoles to solve the problem; So my account “Angry Grandad” got banned from market place theft and I got thanks to the enforcement team i got unbanned. However the other account... Discussion in 'XBoX on Consoles' started by StampyBighead4, Oct 13, 2017.

  1. Asking if I could get a replacement for a game due to a issue with Xbox enforcement


    So my account “Angry Grandad” got banned from market place theft and I got thanks to the enforcement team i got unbanned. However the other account “MagicMeteor5994” got permanently banned. This means that I will not be able to play destiny 2 which was
    my highest anticipated game. And now all I ask is either you guys unban him or find a replacement which would be wonderful and then I can clear up this mess with all the marketplace theft thing. Thanks.

    :)
     
    StampyBighead4, Oct 13, 2017
    #1
  2. Bennieficial
    Bennieficial Guest
    Windows Phone "Free Time Machine" codes not redeeming

    So after asking if everybody else having this issue would get a replacement code, their response was:

    The email will got out to all affected individuals.

    Sincerely,

    Kimmy

    ePrize Customer Service

    So I guess they're fixing the issue for everybody. Post back here if you get a replacement code within the next few days
     
    Bennieficial, Oct 13, 2017
    #2
  3. lee w 1992
    lee w 1992 Guest
    Brand new 360 controller right analog stick problem

    Thanks thumpa da wolf, i have sent a message to the retailer asking about a replacement just waiting for a reply.

    Thanks duckquacks i thought that might be causing the issue but if i take it apart and that's not the cause i think i will lose the chance to get replacement
     
    lee w 1992, Oct 13, 2017
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    Asking if I could get a replacement for a game due to a issue with Xbox enforcement

    As stated in the enforcement site:

    "When a permanent account suspension is issued, XBLPET does
    not actively revoke an account's purchases or licenses or otherwise render existing content unplayable. Any content that has been downloaded and can be accessed without an internet connection can continue to be used by the affected account offline.
    Content downloaded to the suspended account’s Home Xbox One console can also continue to be used by other accounts present on the console.

    However, once an account has been permanently suspended, it will not be able to re-download previous content or purchase new content. This is because a permanent suspension completely blocks the account from accessing the Xbox Live service. Any digital licenses
    that are already downloaded remain intact, but keep in mind that any game titles or specific features that require online services will not be useable"
     
    M3tal Daz3, Oct 13, 2017
    #4
  5. ngocphi
    ngocphi Guest
    marketplace theft Is only a temporary ban for asking for too many refund or unauthorized refunds (not asking support first or just bypassing the support and asking your card holder too many times )

    Also perm bans are final and not case reviewable and no there is no refunds for them
     
    ngocphi, Nov 1, 2018
    #5
  6. ngocphi Win User

    Asking if I could get a replacement for a game due to a issue with Xbox enforcement

    marketplace theft Is only a temporary ban for asking for too many refund or unauthorized refunds (not asking support first or just bypassing the support and asking your card holder too many times )

    Also perm bans are final and not case reviewable and no there is no refunds for them
  7. M3tal Daz3 Win User

    Asking if I could get a replacement for a game due to a issue with Xbox enforcement

    As stated in the enforcement site:

    "When a permanent account suspension is issued, XBLPET does
    not actively revoke an account's purchases or licenses or otherwise render existing content unplayable. Any content that has been downloaded and can be accessed without an internet connection can continue to be used by the affected account offline.
    Content downloaded to the suspended account’s Home Xbox One console can also continue to be used by other accounts present on the console.

    However, once an account has been permanently suspended, it will not be able to re-download previous content or purchase new content. This is because a permanent suspension completely blocks the account from accessing the Xbox Live service. Any digital licenses
    that are already downloaded remain intact, but keep in mind that any game titles or specific features that require online services will not be useable"
  8. OMA JOKER Win User

    where can i buy a power brick for my x box (importing a us xbox one to uk and need a new power brick)

    I bought a US Xbox One due to lack of stock over here in the UK and I phoned up UK support and asked if I could get a UK power brick replacement and they just took my details and sent me one for free as it comes under repair and replacement. I was well chuffed
    when I found this out, brilliant customer service on Microsofts part.
  9. Badbrains B78 Win User

    Xbox elite controller series 2 buttons

    I would try to get a replacement due to that being a somewhat common issue with the series 2 controller.
  10. AngelObullets Win User

    Overwatch Origins "Do you own" error

    Hi again Derek

    There could be data missing on the disc due to possiable reasons that is why we ask you to try the trouble shooter. You might need to get a replacement disc if this keeps on happening. Data can be damaged or wiped if the cd is stored near a magnet of some
    type ect.
Thema:

Asking if I could get a replacement for a game due to a issue with Xbox enforcement

Loading...
  1. Asking if I could get a replacement for a game due to a issue with Xbox enforcement - Similar Threads - Asking replacement game

  2. Good morning can I please ask how do I setup my network to ipv6 on Xbox series s and also...

    in XBoX on Consoles
    Good morning can I please ask how do I setup my network to ipv6 on Xbox series s and also...: Good morning can I please ask how do I setup my network to ipv6 on Xbox series s and also how do I setup matchmaking work fast on my network? e09c189e-8cd3-4db2-be24-53e8f8bae09a
  3. Hey guys want to ask is there anymore passenger aircraft like turbo prop twin engine...

    in XBoX Games and Apps
    Hey guys want to ask is there anymore passenger aircraft like turbo prop twin engine...: Why isn't TCAS isn't working on these a318 a319 and a321 not working please fix them to work and please put more aircraft on the game like the turbo prop twin engine and Triton plane on the game...
  4. Parental control- we can't accept friend request on our nintendo switch it's asking for a 6...

    in XBoX Accessibility
    Parental control- we can't accept friend request on our nintendo switch it's asking for a 6...: Parental controls. We are being asked for a 6 digit pin to accept friend request on fortnite but we don't know/can't find it anywhere. How can we take parental controls off fortnite completely?...
  5. How would I change my Childs ask for approval when purchasing setting I don't see it

    in XBoX Accessibility
    How would I change my Childs ask for approval when purchasing setting I don't see it: How would I change my Childs ask for approval when purchasing setting I don't see it 34361543-059e-4ba0-9da4-5a3359e0f091
  6. Hi I'm being asked by xbox to put code into Microsoft.com/signing but can't find it...

    in XBoX Accessibility
    Hi I'm being asked by xbox to put code into Microsoft.com/signing but can't find it...: I keep getting a code to sign in one my xbox one. It started after last upload and now I can't sing in. I've look up Microsoft.com/link but can't seem to find the app I've been on Microsoft and...
  7. Why am I being asked to prove I have purchased a game via my mobile 'phone and have...

    in XBoX on Consoles
    Why am I being asked to prove I have purchased a game via my mobile 'phone and have...: I redeemed an Xbox Gift Card and bought Red Dead Redemption II via my mobile 'phone. I then uploaded the game onto my Xbox Series S console, which took a while but the game did install. When I...
  8. I keep getting a error message on my new series s asking do I own this games. And it...

    in XBoX Games and Apps
    I keep getting a error message on my new series s asking do I own this games. And it...: keep getting a error message on my new series s asking do I own this games. And it willnt let open any of my old games from my xbox 1 . Can you help please b6c5f0be-0968-4f16-8a3b-524766228a1b
  9. I have just asked for a controller replacement and the order has gone through but it says...

    in XBoX on Consoles
    I have just asked for a controller replacement and the order has gone through but it says...: I have ordered a controller replacement and the order has gone through but where do I send the package it says to send it within 30 days and I'm unsure where to send the package...
  10. Ask for Xbox One Controller repair/replacement when you don't have a console

    in XBoX on Windows
    Ask for Xbox One Controller repair/replacement when you don't have a console: Hi I'm having some issues with my controller. The left stick doesn't work correctly and the right trigger motor doesn't work anymore. The thing is that i can't ask for a repair or replacement...