Asking for pin after disabling crossplay on MW3

Discus and support Asking for pin after disabling crossplay on MW3 in XBoX Accessibility to solve the problem; I recently jumped on MW3 and decided to disable crossplay from the the settings in the xbox dashboard. Now when i play MW3 after every game, it asks... Discussion in 'XBoX Accessibility' started by Ruikee, Nov 20, 2023.

  1. Ruikee
    Ruikee Guest

    Asking for pin after disabling crossplay on MW3


    I recently jumped on MW3 and decided to disable crossplay from the the settings in the xbox dashboard.

    Now when i play MW3 after every game, it asks me to input my pin number then deny crossplay. I have reset my pin, changed all my account settings on microsoft.com as well as on my xbox. How do i make it stop?

    :)
     
    Ruikee, Nov 20, 2023
    #1
  2. Corey Wallace1 Win User

    Asking for pin after disabling crossplay on MW3

    Have you noticed (at least for me) even with crossplay turned off on my Xbox one it still puts me in lobbies with PC players just about every game so far. Seems that the feature doesn’t actually work with Xbox or at least in regards to MW3 on the Xbox.
  3. paul darby1 Win User

    Asking for pin after disabling crossplay on MW3

    I get the same thing, I don't have an access pin set up and it still makes me go it twice after every game.
  4. CarTzy Win User

    Asking for pin after disabling crossplay on MW3

    Hello Ruikee,

    We appreciate you going through the troubleshooting steps. Since it is still not working, the problem may seem to be more complicated and require further investigation. We advise that you contact our live support team. It's advisable to work with them due to the complexity of the issue, as they have the tools needed to further diagnose it and give you an efficient solution.

    1. Please use this link: Contact us | Xbox Support
    2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
    3. If not, please select the country/region it is showing and select the correct one among the list.
    4. Make sure to use to check the available contact times of the support.
    5. Select the "Contact Us" button
    6. Select the drop-down menu options that will match your concern.
    7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
    8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
    9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
    10. Should you encounter same issue and have an error message please let us know so we can forward your findings to the Internal Support Team.
  5. Ruikee Win User

    Asking for pin after disabling crossplay on MW3

    Hello,

    Tried both of these to no avail. It seems to be a common issue with MW3 searching online.

    When the request comes up, twice after each game, you can hit cancel and play, but its pretty annoying.

    I renabled xplay and it goes away.
  6. RedDread Win User

    Asking for pin after disabling crossplay on MW3

    I am glad there are others chiming in having the same issue. Back on other cross play COD games, i could disable in the game. Now with it being on the platform itself, its become an issue. I can play with other xboxers, just have to cancel twice before playing. I have tried removing pin, deleting profile etc. Same result
    I'm getting the same, but since the Season 1 update I get it four times after every game, and also the game seems to disconnect my Xbox from my TV twice, as I get the 'Game mode activated' notification from my TV. No other game does this.
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Asking for pin after disabling crossplay on MW3

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