Asking for a non existent pin for windows hello?

Hi, thank you for the advice but it specifically is not asking for an Xbox pin, and will not let me enter more than four digits when prompted for my non-existent pin. Whenever it says my pin is incorrect, it explicitly tells me to change my pin through Windows Hello. Everything that is going on here is all on Windows computers. No consoles are involved. I can't get a screenshot at the moment as the computer that's been having the error is currently in use and I cannot get access to it, I will edit this post or reply to it with a screenshot when I am able to get to it. A quick rundown of the situation is as follows:

There are two computers upstairs, one with Gamepass Ultimate, one without

We are trying to put the Gamepass Ultimate account onto the computer that does not have it.

When trying to sign in, the Xbox PC app asks for a Windows Hello Pin that does not exist

There is no possible way to bypass this pin, and no pins work, as no pin exists.

We try logging a different account onto the computer, it asks for another pin that does not exist.

App thinks its a dictionary attack and locks us out of the Xbox PC app

We just want to get my account onto a new computer, that's all we want, but it's asking for login info that doesn't exist

it still keeps asking for windows hello pin

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

This PIN you are asking for is the same PIN you use on your Windows to log in to your PC. Try using it.

I tried that multiple times, but thank you for responding

Hello, I would like you to try first to recover the account here How to change your Microsoft account password | Xbox Support if you do not remember the password.

As for the issues with the app I will need you to try those troubleshooting steps on the links below:

Fix problems with Xbox Game Bar on Windows 10 (microsoft.com)

Fix problems signing in to the Xbox app (microsoft.com)