as soon as my accumulated points reach over 3,000 they are halved.Is this a deliberate ploy...

Hi Trish,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues with your points. You are referring to your Microsoft rewards points, correct?

I want to make sure that your issue will be handled accordingly. Having said this, please submit a support ticket to Microsoft Rewards Support and a member of the support team will contact you within 24 hours.

Kindly use this link:

https://go.microsoft.com/fwlink/?linkid=2238907

To make sure that you can receive a reply from the support group, please add the "microsoft.com" domain to your e-mail "safe list.” If you do not receive a response in your email inbox within 24 hours, please check your "bulk mail" or "junk mail" folders.

Please note that in this public community forum, we are players and Microsoft users like you trying to help and guide other people. This means that we do not have access to other accounts or access to other users' information.

Regards,

Alvaro

https://support.xbox.com/en-US/game/microsoft-casual-games/support/home

you would need to contact Microsoft casual games Support for game glitches

It's a subscription that you use points to pay for. You don't earn 3,000 points. You redeemed the subscription for 3,000 points

BC would be great but we don't have it. Was it a deliberate ploy so they could sell remasters who knows? Personally I would rather have my fave all time games actually remastered so I can enjoy an enhanced version.

What offers are you looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

Well i bought at least 10 games this year pre orders xbox live renewals invited a friend nothing at all i already have 1 star but still havent received anything.