Artics 9x steel series, quick question

Yes its the steel series arctics 9x

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Nathan

Is this happening only with COD?
If yes, we can try to isolate a bit more the problem. But first tell me.
Are you using the headset wirelessly?
If yes, and if the headset supports a wired connection. Can you try testing in that way to see if the issue persist?

Or if you have another headset, please using the other pair.

In the meantime, double check if the headset that you have supports firmware updates (maybe for this a PC is required) and update it if necessary

Hello, perhaps you can adjust your audio settings and what happens when you're using the headset via the Steel Series Engine https://downloads.steelseriescdn.com/guides/Arctis_9X_PIG_11_MP_Web.pdf

steelseries.com/engine

Apparantly the Arctis 9x iisn't compatible with steel series engine

Same with me. I have artic 9x. Update the firmware for the headset (connect to comp and search for firmware update). Once I did that all controller issues resolved.

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. I'm sorry you're having this problem.

I recommend that you contact the support of the producer of the headset, they will be able to give you more details about this. You can be contacting them via the link below.

https://support.steelseries.com/hc/en-us

*Thanks for contacting us.