Artics 9x headset not pairing

Same with me. I have artic 9x. Update the firmware for the headset (connect to comp and search for firmware update). Once I did that all controller issues resolved.

Perhaps something on this reddit post or a link there will help. If all else fails, you can

contact support here.

The pairing button on your Xbox console isn't working?

You may want to try a full power down to see if you can get that pairing button to activate. That is the means to pair this type of headset so not many work arounds for that.

The Arctis 9X pairs with your Xbox One just like a controller -- hit the wireless pairing button on the console and headset at the same time, and wait for them to connect. In my testing, that took around five seconds. SteelSeries says it worked with
Microsoft while developing the Arctis 9X to make sure it took full advantage of their proprietary wireless connectivity. (The Xbox One doesn't support Bluetooth headphones, which is one reason why it hasn't seen many wireless headsets.)

Not sure which SteelSeries headset you have but might be worth trying to unpair the headset before trying to pair it again.

This is for the 9x (not sure if it works with other versions like the 1x): "With the headset OFF, press and hold the power button for 15-seconds until the LED begins to blink white. It should now be unpaired with your old Xbox and ready for pairing with your new Xbox."

Once done, try pairing it like normal again. Hopefully that works

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. I'm sorry you're having this problem.

I recommend that you contact the support of the producer of the headset, they will be able to give you more details about this. You can be contacting them via the link below.

https://support.steelseries.com/hc/en-us

*Thanks for contacting us.