Arris: Known Issues

Arris (Modems/Gateways): Known Issues
hello thatloco twc tech lied to you it has been proven that the modems twc has will not run both on open nat service.most of the time with there modems the problem is the tap on the line outside on the pole getting water in it or the tap has gone bad.
causing the modem not to work right. i have been having this problem for the last 3yrs with twc and trying get them to fix the right thing is next to impossible. even harder now that they are selling out by march 2016 to ither comcast or charter.they dont
want to spend anymore money on repairs.and if you call for tech to come out all they do is cancel.with excuse that its there machine that puts the single out to your area being change out because of to low of speeds for the amount of customers of twc in that
area.best fix change companies if you can that has modems that will support gaming

:)

 

Arris: Known Issues

Arris (Modems/Gateways): Known Issues
Login Information

• Gateway – 192.168.0.1
• Username – admin
• Password – password

Known Issues



There are currently no known issues with this device.

 

Arris: Known Issues

Arris (Modems/Gateways): Known Issues
Login Information

• Gateway - 10.0.0.1
• Username - admin
• Password - password

Known Issues



On February 15, 2014, Microsoft released a mandatory system update for the Xbox One that also addresses an issue impacting multiplayer gaming over Wi-Fi. Specifically the Xbox One issue affected **** XB2 (TG852/TG862) integrated wireless gateways
being used in areas that support IPv6 enabled broadband. Xbox One consoles not using WiFi, or other Comcast Gateways or service areas were not affected. For more information about the patch please visit Xbox
One operating system versions. Comcast and Microsoft have collaborated closely since this issue was discovered and are happy to report that this issue has been resolved.

The Xbox may not be able to connect wirelessly to this device, or suffer from lag and intermittent disconnections. This is due to firewall setting that can cause MTU, Live Connection Error or Can't Access the Internet errors in older versions of this devices
Firmware. To resolve these issues, you will need to update devices Firmware to version
7.6.59c or later. Please see the Firmware Update section for instructions on how to update your devices firmware.

 

Hello, I am currently having a problem with being able to connect to the GTA Online Servers for multiplayer, on XBox One, through this modem/router. I have contacted my cable company and they have open all the ports provided from Rockstar under this link

support.rockstargames.com/.../200525767. When routing with NAT that outcome is always Strict on the XB1. When routing withough NAT it cuts access to all online and when routing bridged it cuts my WIFI access since it's not bridged. My High Teired TWC tech
told me perhaps the ports being advised to open aren't correct or enough. Now I'm stuck without multiplayer access. Please help me really look into this issue deeper. Perhaps my tech may have had a point. If only there were a way to chose the strick, moderate,
open access directly on the X1. By the way, I am still able to get online fine with GTAO on the Xbox 360. And the tech assured me the modem/router can handle both systems running simoultaneously on it. Help me Swat this NAT away once and for all.

Thank You,

 

My Xbox1 keeps freezing during multiplayer game play about 7 times a day. I'm hoping it is not my console. I truly believe it is 343 and this supper buggy game that is HALO MCC. My console doesn't freeze on any other game. However, at the same time, this
issue seems to only effecting me based on all the people I've asked online. I play everyday, with a variety of different people on Halo. PLEASE help me. I was given a link to this forum via the Xbox Support Twitter account. I've gone through every step @

support.xbox.com/.../game-freeze-solution The final step (step 20) was to call Xbox support themselves, in which they (I assume) that link up themselves and walked me through the steps, again. Ive reinstalled this game 3 times. The 3rd time while offline.
I've delete game data. I've deleted my profile. I've restored factory defaults. My connection and NAT are perfect. I'M PRAYING it has something to do with my router settings. PLEASE HELP ME. I also believe it has something to do with cheating. There are soo
many cheaters on Halo. So they could possibly the ones doing it. But like i said, out of about 30 or so people that I've asked, maybe one person has said they've froze, and only once....

 

hello thatloco twc tech lied to you it has been proven that the modems twc has will not run both on open nat service.most of the time with there modems the problem is the tap on the line outside on the pole getting water in it or the tap has gone bad.
causing the modem not to work right. i have been having this problem for the last 3yrs with twc and trying get them to fix the right thing is next to impossible. even harder now that they are selling out by march 2016 to ither comcast or charter.they dont
want to spend anymore money on repairs.and if you call for tech to come out all they do is cancel.with excuse that its there machine that puts the single out to your area being change out because of to low of speeds for the amount of customers of twc in that
area.best fix change companies if you can that has modems that will support gaming