Arris: banned console

OwningReality45 · May 6, 2017

Arris (Modems/Gateways): banned console
There is no way to remove a ban and never believe someone claiming they can get you unbanned for money.

:)

Mister Beep · May 6, 2017

Network and Speed Issues

Hey there ItsTheKing11!

Thanks for posting back! There known issues with that Arris gateway regarding random disconnects similar to what you have described. I recommend checking out our Arris
TG862G Known Issues post and update the Arris' firmware to version 7.6.59c or later.

In addition to updating your Arris TG862G's firmware, I also suggest disabling UPnP if you only own one Xbox console and have already forwarded the proper ports. UPnP is useful only if there are more than one Xbox 360 or Xbox One console.

After you have updated your Arris device to it's latest firmware, turned off UPnP, and have verified that the proper ports have been opened on your Arris gateway, post back and let us know if the issue persists or not!

turk3y · May 6, 2017

What happens to your games if you get banned on an XB One

that is the same as it is now, if you manage to break the rules so badly its a lifetime account ban you loose everything jn that account.

for a modified console its the console that is banned, I think you have to involved in active game code hacking or account phishing or other be involved in nasty completely ruin live for others areas to get a perm ban for your actual gamer account, hey are never clear on why accounts are banned tho

RESONANT GG · May 8, 2017

There is no way to remove a ban and never believe someone claiming they can get you unbanned for money.

RESONANT GG

There is no way to remove a ban and never believe someone claiming they can get you unbanned for money.

Mister Beep

Hey there ItsTheKing11!

Thanks for posting back! There known issues with that Arris gateway regarding random disconnects similar to what you have described. I recommend checking out our Arris
TG862G Known Issues post and update the Arris' firmware to version 7.6.59c or later.

In addition to updating your Arris TG862G's firmware, I also suggest disabling UPnP if you only own one Xbox console and have already forwarded the proper ports. UPnP is useful only if there are more than one Xbox 360 or Xbox One console.

After you have updated your Arris device to it's latest firmware, turned off UPnP, and have verified that the proper ports have been opened on your Arris gateway, post back and let us know if the issue persists or not!

E_chin

how can i choose which console will be my main one? the one i have set to my home console often gets disconnected randomly from XBL.

EricSchaefer

If I continue to use this gateway and attach a router that supports multiple xboxes would I be able to have Open NAT for all devices or do I have to remove the gateway altogether?

That would work, you would just have to make sure the new router would broadcast it's own signal. And it would have a separate login IP Address from your current one (which is most likely 10.0.0.1). You would have a whole new WiFi name and password as well.
It would be best to disable wifi on the Gateway, so you dont have two signals running at once. But with two devices, it can slow down the connection speed overall, so it would be best to just contact your provider and tell them you have your own router, and
would like to swap out the gateway for a regular cable modem.

BdoubleyouR

i had the same exact problem man i run to 360s on one network came home and bam nat type strict try resetting your UPnP like disable it save settings then turn off the modem then turn modem back on and enable it and it should work it worked for me anyways

Arris: banned console