Arris Arris TM802: MAC address issues, wifi not working for the xbox

Discus and support Arris Arris TM802: MAC address issues, wifi not working for the xbox in XboX Networking Hardware to solve the problem; Arris (Modems/Gateways) Arris TM802 (Modem): MAC address issues, wifi not working for the xbox Hi Pug, To check if the modem is filtering out the MAC... Discussion in 'XboX Networking Hardware' started by PUGXNATION4LIFE, Sep 29, 2018.

  1. Arris Arris TM802: MAC address issues, wifi not working for the xbox


    Arris (Modems/Gateways) Arris TM802 (Modem): MAC address issues, wifi not working for the xbox
    Hi Pug,

    To check if the modem is filtering out the MAC address it would require to sign in to the modem settings. The instructions on how to sign in to the settings are usually on the manual and/or on the modem itself. Once signed in on there the main to check for
    would be to see if 'Mac filtering' is on.

    In the case that there are any troubles signing into the modem settings to view this information, your internet service provider would be able to check this out as well. Arris Arris TM802: MAC address issues, wifi not working for the xbox :)

    :)
     
    PUGXNATION4LIFE, Sep 29, 2018
    #1
  2. keaganator
    keaganator Guest
    Arris Arris DG860A: MAC address

    Arris (Modems/Gateways) Arris DG860A: MAC address
    how do you filter the MAC addresses ?
     
    keaganator, Sep 29, 2018
    #2
  3. GMAN990
    GMAN990 Guest
    GMAN990, Sep 29, 2018
    #3
  4. XBF Leslie D
    XBF Leslie D Guest

    Arris Arris TM802: MAC address issues, wifi not working for the xbox

    Hi Pug,

    To check if the modem is filtering out the MAC address it would require to sign in to the modem settings. The instructions on how to sign in to the settings are usually on the manual and/or on the modem itself. Once signed in on there the main to check for
    would be to see if 'Mac filtering' is on.

    In the case that there are any troubles signing into the modem settings to view this information, your internet service provider would be able to check this out as well. Arris Arris TM802: MAC address issues, wifi not working for the xbox :)
     
    XBF Leslie D, Sep 30, 2018
    #4
  5. XBF Leslie D Win User

    Arris Arris TM802: MAC address issues, wifi not working for the xbox

    Hi Pug,

    To check if the modem is filtering out the MAC address it would require to sign in to the modem settings. The instructions on how to sign in to the settings are usually on the manual and/or on the modem itself. Once signed in on there the main to check for
    would be to see if 'Mac filtering' is on.

    In the case that there are any troubles signing into the modem settings to view this information, your internet service provider would be able to check this out as well. :)
  6. XBF Esteban R Win User

    Arris Arris NVG599: Router filtering MAC address

    Hello there lovestheganja28!

    If you have tried the previously posted troubleshooting steps, then can I ask, how are you connected?

    Wired or wirelessly?

    Does it recognize that your network is set up at all?

    If it does, what happens when you go to Network Settings and test your Multiplayer Connection?

    If the previously posted steps didn't help, then I would try referring to our guide entitled ”I get an error message when I run
    the ‘Test multiplayer connection’ on Xbox One
    ” and/or make sure that your network is setup the way it's outlined on our support page

    Network settings on Xbox One
    .

    Give that information a look through and let us know how that helped with the issue you're dealing with.

    Thanks!
  7. GMAN990 Win User

    XBOX wont connect to network.

  8. BattleYak Win User

    start here

    Connection test works. It's connected fine. Then I go to multiplayer test and get an error "Can't get Teredo IP address"

    Details as to my config.

    Cable goes to Arris modem.

    Arris modem is set to bridge mode.

    Arris modem connected via ethernet to Apple airport extreme, which acts as wifi router for my house.

    airport extreme ALSO has an ethernet cable connected directly to the xbox one.

    But I'm still getting strict nat.

    Plus the "can't get teredo IP" error.
  9. VibroPlex Win User

    Xbox Can't connect to Internet but Internet is running on PC

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Arris Arris TM802: MAC address issues, wifi not working for the xbox