Arris Arris NVG599: Router filtering MAC address

Arris (Modems/Gateways) Arris NVG599: Router filtering MAC address
Hello there lovestheganja28!

If you have tried the previously posted troubleshooting steps, then can I ask, how are you connected?

Wired or wirelessly?

Does it recognize that your network is set up at all?

If it does, what happens when you go to Network Settings and test your Multiplayer Connection?

If the previously posted steps didn't help, then I would try referring to our guide entitled ”I get an error message when I run
the ‘Test multiplayer connection’ on Xbox One” and/or make sure that your network is setup the way it's outlined on our support page

Network settings on Xbox One.

Give that information a look through and let us know how that helped with the issue you're dealing with.

Thanks!

:)

 

Arris Arris DG860A: MAC address

Arris (Modems/Gateways) Arris DG860A: MAC address
how do you filter the MAC addresses ?

 

Arris Arris TM802: MAC address issues, wifi not working for the xbox

Arris (Modems/Gateways) Arris TM802 (Modem): MAC address issues, wifi not working for the xbox
Hi Pug,

To check if the modem is filtering out the MAC address it would require to sign in to the modem settings. The instructions on how to sign in to the settings are usually on the manual and/or on the modem itself. Once signed in on there the main to check for
would be to see if 'Mac filtering' is on.

In the case that there are any troubles signing into the modem settings to view this information, your internet service provider would be able to check this out as well.

 

Hello!

Sounds like you're having trouble connecting to the internet. I recommend trying to

Restart or Powercycle your console first right off the bat. If the issue persists you may want to take a look at he support article:

“I need help with my Xbox One network connection”.

Let us know with a reply how it goes

 

having the same issue...was running and connected fine...I called got help it reconnected for 30 min and back to not connecting...

 

so im not the only one having this issue...lol

 

Hello fellow gamer!

We recommend that you create a new thread detailing your issue.

This would allow us to tailor our support specifically to you!

We can't wait to hear your feedback.

Best wishes!

 

Hello there lovestheganja28!

If you have tried the previously posted troubleshooting steps, then can I ask, how are you connected?

Wired or wirelessly?

Does it recognize that your network is set up at all?

If it does, what happens when you go to Network Settings and test your Multiplayer Connection?

If the previously posted steps didn't help, then I would try referring to our guide entitled ”I get an error message when I run
the ‘Test multiplayer connection’ on Xbox One” and/or make sure that your network is setup the way it's outlined on our support page

Network settings on Xbox One.

Give that information a look through and let us know how that helped with the issue you're dealing with.

Thanks!