Ark Windows 10 Edition cant sync xbox cloud save data.

i have even tried install a new windows 10, but the game still cant launch after sync my data. I switch to another new microsoft account and launch the game with no problem, seems there have some problem on my save data on cloud and when the data load it just cant load into game. i cannot find any method to delete my cloud save

Hi Litt1e Lettuce,

Thank you for posting on the Xbox forums. I'd be happy to help.

Syncing data to the Xbox Live cloud storage is a automatic process which syncs data to the cloud to back up the data, and then would only re-sync back to the console if the local saved data has been removed or deleted from the console's hard drive, assuming
you are playing on Xbox One.

On Xbox One, there is a way to clear local saved data, restart your Xbox, and upon staring a game, the data is re-synced from the cloud. One Windows 10, you will need to re-install the game.

Please let us know what edition and what platform you play on.

Thankfully you shouldn't lose your saved data even if you cant check it as the cloud will sync your data to your new xbox

As long as you had a connection to Live when you were playing, your save will still be there. It will be saved in the Cloud.

When you run the game after re-installation, a window will pop up which will show you that the Xbox App for Windows 10 is syncing your save data. Everything will be as it was before.

I cant remember but none worked, the issue seems to be with cloud save and Torchlight 2 i(clouds saves work fine on other games) second account with no save data to see if it would sync, and it got the same error message.