ARK Survival Evolved don´t log in

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. Make sure the account that purchased the game is logged in to the Microsoft Store, as well as the Xbox app if you use it.

- If you don't use the Xbox app, please download it from the Microsoft store and try to launch the game from it.

- If the problem persists, test your network settings and see if there is nothing wrong, follow the instructions in the article below.

https://support.xbox.com/en-US/help/hardware-ne...

*Thank you in advance for contacting, I hope this can help you.

Ark Survival Evolved is a full game, and Ark Extinction is an add-on. Your title and description are contrary to each other and so I'm confused.

If you purchased Ark Survival Evolved then you should be just able to play it. However, if you purchased Ark Extinction then you must also purchase Ark
Survival Evolved.

it was for the game ark survival evolved

The most recent version update is 800.14. released on June 26th 2020.

You check out an update log on the Official ARK: Survival Evolved Wikipedia page
here: https://ark.gamepedia.com/Patch_Notes

Or the Official ARK: Survival Evolved Forums here: https://survivetheark.com/index.php?/forums/forum/5-changelog-patch-notes/

Hi there Paper Man,

Thanks so much for the reply as well for trying the troubleshooting steps.

The next step, will require using a weblink to help acquire the Ark Survival Evolved for PC from the game pass.

• https://www.microsoft.com/p/ark-survival-evolved/9nblggh52xc6

Try this and let us know the results.