ark game cloud issue with loading ark servers

Discus and support ark game cloud issue with loading ark servers in XBoX Games and Apps to solve the problem; when i get on ark in game cloud i try to load a server and it says i cant retrieve server address on every server 0fea0558-cffa-4f4a-92a7-73024c4a27fa Discussion in 'XBoX Games and Apps' started by Lexi Crossan, Dec 15, 2023.

  1. Lexi Crossan
    Lexi Crossan Guest

    ark game cloud issue with loading ark servers


    when i get on ark in game cloud i try to load a server and it says i cant retrieve server address on every server

    :)
     
    Lexi Crossan, Dec 15, 2023
    #1
  2. Jigawatt Win User

    ark game cloud issue with loading ark servers

    Yes, all "Unofficial PC Sessions" when attempting to play via Cloud Gaming session.

    Single player and "Player Dedicated Ark" server sessions will load fine in Cloud Gaming.

    "Unofficial PC Sessions" servers will load fine if played via the Xbox Console itself.

    Error given in Cloud Gaming session is "Cloud Not Retrieve Address".

    Issue has persisted for 3-4 days now and appears to be affecting all players through Cloud Gaming. Numerous reports in Ark Official community website, official Discord server, and Reddit.

    https://survivetheark.com/index.php?/forums/topic/716021-could-not-retrieve-address-error/

    Xbox Support told me that anyone gaming this issue should report it as an outage through the Xbox Services Status page here: https://support.xbox.com/en-US/xbox-live-status
  3. kyle_m4496 Win User

    ark game cloud issue with loading ark servers

    Hi Lexi. My name is Kyle and I'm an independent advisor.

    Does this happen with all servers? Can you send a screenshot or photo of this error?

    Thanks,
    Kyle
  4. McMillJon Win User

    ark survival play anywhere

    This could be an issue where the person hosting the server hasn't updated the Ark server to match the latest Xbox version. Try getting them to update the ark server and see if that helps.
  5. XBF Crystal P Win User

    Connection issues

    Hi there HardusGroenewald,

    Thanks for reaching out. I'm sorry to hear about the issue with Ark server connection issues. I was able to find some information in reference to the issue. The Ark Customer Support site has 2 alerts active: Server Issues and High Ticket Volume.

    I recommend to try reaching out to Ark Support for more assistance. Try visiting this link:

    Ark Customer Support - Report a Server Outage
    .

    Try this out and let us know the results.
  6. XBF Crystal P Win User

    Ark Survival Evolved Windows 10 Version

    Hi there ThaGamingManiac,

    Thanks for reaching out here in Xbox Forums. I understand there is an issue with in-game servers for Ark. I recommend to try the following links for Ark Support:


    Give this a try and let us know the results.
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ark game cloud issue with loading ark servers

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