April 2017, Xbox achieventious Rewards Credits Missing

Hello TheOtherBarber,

Apologies for the inconvenience. We have identified why this error occurred, and are investigating. In the meanwhile, we will adjust your account to reflect the achievements you earned for your purchase. You should see this adjustment by the end of next
week.

Hello SevanM83,

From the FAQ for this offer:

How do I earn Rewards with the Xbox obsessious Rewards Offer?

This is a multi-tiered offer worth up to 9,000 Rewards Credits overall. In order to earn the entire amount, you must complete all of the levels of the offer. Please see Question 2 for eligible content. All actions must be completed between
April 1, 2017 00:00 UTC and April 30, 2017 23:59 UTC. Please visit http://www.worldtimeserver.com or another world time database to determine local time.

Since your purchase was not made during the offer period for this offer, it was not eligible for this offer.

Hello OhBlahDi,

We see that you currently have only 18,000 Credits pending (waiting to be deposited). You only have 3,000 Credits from surveys from April 2017 on. Even if you had taken every survey since April 2017, since surveys are only 250 Credits each, that would still
only be around 3250 Credits. Regarding when you will get this deposit, from the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

The Rewards dashboard with an entirely different lifetime "Point" number is for Microsoft Rewards. That is a separate program from Xbox Live Rewards.

There is currently a delay with April's rebate as they fix another issue.

Hello Krontan,

Apologies for the inconvenience. We have determined that a change in the preview program has caused an issue with MyVIP rewarding. We have delayed payback for April purchases until we can ensure that all our members are appropriately Rewarded. At the current
time, we have not received an estimate on when to expect this issue to be resolved. Again, we apologize for any inconvenience caused by this delay.