Apps not working

Discus and support Apps not working in XBoX Games and Apps to solve the problem; for the last week or so, every time i try to watch anything on the skygo app on xbox one s it will only play 10 seconds of video then stops the... Discussion in 'XBoX Games and Apps' started by Dizzyt1109, Aug 15, 2018.

  1. Dizzyt1109
    Dizzyt1109 Guest

    Apps not working


    for the last week or so, every time i try to watch anything on the skygo app on xbox one s it will only play 10 seconds of video then stops the playback and sends me back to home screen if it plays programme at all. 2 days ago it also started doing this
    for all videos on all4 app and as of today is also not playing anything on demand5 app as well. We also have an xbox one x and everything plays on that fine. I have tried uninstalling, resetting network, power reset and full factory reset of xbox and nothing
    is helping. Does anyone have any ideas as to why this is happening?

    :)
     
    Dizzyt1109, Aug 15, 2018
    #1
  2. Miss Bijoux
    Miss Bijoux Guest
    Apps are not working

    Hey Forever Radical -

    Thanks for posting. Could you provide some additional information please? What happens when you try to use an app such as Netflix or Amazon Video? Are you trying to use them full-screen or snapped? Are you receiving any error codes when you attempt to use
    an app? An error code would resemble either XBOS-0000 or 0x00000000.

    Additionally, have you tried
    Power Cycling     your Xbox One console? If the issues with the apps persists, please try the following for each of the apps:

    Keep us posted! Apps not working :)
     
    Miss Bijoux, Aug 15, 2018
    #2
  3. Matode
    Matode Guest
    Apps are not working

    Netflix app not working for me after latest update either.
     
    Matode, Aug 15, 2018
    #3
  4. x AngeILan x
    x AngeILan x Guest

    Apps not working

    no idea why that’s happening, have you tried contacting support? They may be able to help you further
     
    x AngeILan x, Aug 15, 2018
    #4
  5. Dizzyt1109
    Dizzyt1109 Guest
    Ive been trying to find a way of contacting them but have so far only found twitter as a means of doing so and i do not have an active twitter account so my partner said he will try contacting them for me
     
    Dizzyt1109, Aug 15, 2018
    #5
  6. AMK InSaNitY
    AMK InSaNitY Guest
    I don't If this is gonna work but You could change the region of your Xbox to a region which has the same language as yours, update the app from there and see If It Works.
     
    AMK InSaNitY, Nov 2, 2018
    #6
  7. x AngeILan x Win User

    Apps not working

    no idea why that’s happening, have you tried contacting support? They may be able to help you further
  8. Matode Win User

    Apps are not working

    Netflix app not working for me after latest update either.
  9. Miss Share Bear Win User

    App Not Working

    Hi CaptainCLG,

    Thanks for reaching out to us. This is something that our teams are currently looking into. Appreciate you trying all those steps and the info you've given us so far. We don't have any further info on this issue at the moment but the right teams are on the
    case. We will let you know if anything changes and if we have any further steps for you to try. :)



    _______________________________________________________





    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.
  10. Mister Maka Win User

    Apps are not working

    Hey thereBacillisken!

    Have you by chance had a chance to give the steps Miss Bijoux provided above? If not, give it a try and let us know how it goes :)
  11. OK Fowl Win User

    App not working!

    HI,

    Have you seen this sticky? It may help:

    https://forums.xbox.com/en-US/thread/95020137-0646-48be-82bc-e79c90f3d9f9
Thema:

Apps not working

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