Apple TV+ Perk not working

Hi CIRCULAROWL9539, this is Manuela. I'm an Independent Advisor ready and community user like you

May I know if you used a VPN before redeeming the perk?

You should be able to get the perk because the offer is Available in all markets where Apple TV+ and Apple Music are available (except Russia and Turkey for Apple TV+ and Russia for Apple Music).

You can find the previous announcement here
https://news.xbox.com/en-us/2022/11/16/apple-tv...

If you have another device please try redeeming the perk there

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Gazzaroach96, when it comes to codes, the ideal thing would be to contact Xbox support via chat so they can help you.

Go to: https://support.xbox.com/en-US/contact-us/

See the bottom left part of the page and make sure that the page has the correct region that you are in (ex: United States - English for USA)

If not, click on it then select the correct region that you are in.

Check and confirm that you are within the available time of support under Contact times.

Click Contact us

Select the drop-down menu options that will match your concern.

On the page, see the provided support articles that may help you with your concern. Click See contact options if further assistance is needed.

On the next page, select either Chat online or Request a call option then follow or enter the needed details.

Hello TheGrimOne72,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

Based on your description, you are looking forward to redeeming the Xbox Game Pass Ultimate perks which is 3-Month Free Trials of Apple TV+ and Apple Music. This perk can be viewed through Xbox console's Game Pass section, Xbox Game Pass mobile app, and the Game Pass tab of your Xbox app for Windows PC.

According to this Xbox Wire's article, this perk is for the Xbox Game Pass Ultimate members who do not currently have an Apple TV+ or Apple Music subscription free trials. Link: 3-Month Free Trials of Apple TV+ and Apple Music Come to Xbox Game Pass Ultimate Perks This Holiday

Ultimate members who do not currently have an Apple TV+ or Apple Music subscription can claim either or both Perks on their Xbox console or Xbox app on Windows. Once the Perk is claimed, members will be directed to the respective Apple TV+ or Apple Music site to activate their subscription. Members can claim and activate both free trials now until March 31, 2023.

From all of us at Team Xbox, we hope that you enjoy your 3-month free access to Apple TV+ and Apple Music through the Perks program this holiday season. Stay tuned for more upcoming Xbox Game Pass Perks!

*Available in all markets where Apple TV+ and Apple Music are available (except Russia and Turkey for Apple TV+ and Russia for Apple Music).

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hi and thanks for reaching out. I hope you’re doing well. My name is John P an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

Based on your description, you wanted to claim Xbox Game Pass Ultimate Perks which is 3-Month Free Trials of Apple TV+ and Apple Music. Ultimate members who do not currently have an Apple TV+ or Apple Music subscription can claim either or both Perks on their Xbox console or Xbox app on Windows.

You may check more details about it through this link; https://news.xbox.com/en-us/2022/11/16/apple-tv....

This was part of the gamepass perks. I have checked both my apple and xbox accounts both are set to Canada. The code given in gamespass is listed on the apple store as "This code is only valid in the Argentina, Brazil, Mexico, Colombia or Chile Store." From the xbox site the valid countries are: "*Available in all markets where Apple TV+ and Apple Music are available (except Russia and Turkey for Apple TV+ and Russia for Apple Music).". I'm unsure how to engage microsoft for a new code