Apparently my gamertag is not allowed.

I understand, in this case, if the support cannot do anything, it will be necessary to use another name, because as I said, we are only the community trying to help each other. We do not have access to the Microsoft system to make any changes to the company's rules.

We in the community can't do anything about it, as these are Microsoft guidelines and terms, what I would recommend you do is contact support by phone or chat and ask a Microsoft agent for support.

- But as I said if the Gamertag somehow violates Microsoft's terms or guidelines, it won't be possible to use it, nor can an exception be added for it.

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community.

We appreciate your coming to the Xbox community, and we're sorry you're having this issue. Unfortunately, if the name is being flagged, it will not be possible to use it, as under Microsoft's terms the name could be offensive. To solve it will be necessary to find another name, as support could not add this name to the list of exceptions as it is the Microsoft system identifying something that could be offensive or against the rules and terms of the company.

- More information about GamerTag can be found in the articles below.

https://support.xbox.com/en-US/help/account-pro...

https://support.xbox.com/en-US/help/account-pro...

*We thank you in advance for contacting us, I hope this can help you.

I already contacted support, I mentioned it in my post.

Thank god the problem has resolved himself. It apparently was Xbox live just acting up for me. I gave it an hour, then tried again and it finally allowed me to download my gamertag. I appreciate the help pride.