Apparently I'm four people in one.

Discus and support Apparently I'm four people in one. in XBoX Rewards & Social to solve the problem; My billing details are all over the place. Apparently I have accounts in 4 different countries - AU, GB, UA and US, and thus reward point thingies... Discussion in 'XBoX Rewards & Social' started by MikeCaddick, Dec 9, 2016.

  1. MikeCaddick
    MikeCaddick Guest

    Apparently I'm four people in one.


    My billing details are all over the place.

    Apparently I have accounts in 4 different countries - AU, GB, UA and US, and thus reward point thingies can't be deposited.

    Though I did once set up a US address, to my knowledge I've never done that with the GB (English) or UA (Ukraine) entries in my billing section.

    I'm unable to edit/remove the unwanted locations. I really just want to keep the AU (Australian) one, and hopefully be able to redeem the 125k of points currently in limbo.

    The same thing happened earlier this year, and though I was able to have the points deposited, the same prob has appeared once more.

    Thanks

    :)
     
    MikeCaddick, Dec 9, 2016
    #1
  2. xenomorph v1
    xenomorph v1 Guest
    Lego Marvel back for Launch!

    "Not really. I started half of them. Apparently I'm really excited about this game."

    .

    FOUR Lego Marvel threads on the first page is absolutely ridiculous.

    .

    You do realize this bumps other threads further down the list and off the front page that people actually read? Quit being so selfish.
     
    xenomorph v1, Dec 9, 2016
    #2
  3. Munkey Boy
    Munkey Boy Guest
    Closing apps and games

    You can run one game and four apps simultaneously, apparently.
     
    Munkey Boy, Dec 9, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Apparently I'm four people in one.

    Hello zybch,

    I can confirm that your deposit is presently being deposited due to our system being unable to receive your primary billable account. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account,
    and thus aborts the process. Since we do not have control over the database containing this information, we cannot address this error directly. Therefore, this is an issue that we are working on resolving with another team. At the moment, we have not received a estimate
    on when this problem will be resolved. To be clear, this is a data issue, and not the result of any faulty user input. The prompt asking you to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve
    this issue. Unfortunately as mentioned, we cannot adjust your billable account settings in any way. You would have to reach out to Xbox support for assistance with your billable accounts. We apologize for the inconvenience.
     
    XBLRewards8, Dec 12, 2016
    #4
  5. XBLRewards8 Win User

    Apparently I'm four people in one.

    Hello zybch,

    I can confirm that your deposit is presently being deposited due to our system being unable to receive your primary billable account. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account,
    and thus aborts the process. Since we do not have control over the database containing this information, we cannot address this error directly. Therefore, this is an issue that we are working on resolving with another team. At the moment, we have not received a estimate
    on when this problem will be resolved. To be clear, this is a data issue, and not the result of any faulty user input. The prompt asking you to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve
    this issue. Unfortunately as mentioned, we cannot adjust your billable account settings in any way. You would have to reach out to Xbox support for assistance with your billable accounts. We apologize for the inconvenience.
  6. xenomorph v1 Win User

    Lego Marvel back for Launch!

    "Not really. I started half of them. Apparently I'm really excited about this game."

    .

    FOUR Lego Marvel threads on the first page is absolutely ridiculous.

    .

    You do realize this bumps other threads further down the list and off the front page that people actually read? Quit being so selfish.
  7. IAmMarshicus Win User

    I can't download my profile.

    I just got this about an hour ago. Apparently this problem has been about for four months. What the *** is going Microsoft? I expect free M points for not getting the services I'm paying for.
  8. Cat Lover Tay Win User

    Call of Duty: Black Ops zombies recruiting

    Wassup people. I've done both the Shangri La easter egg and the Moon one. Here's my rounds if you wanna add me or play.

    Kino - 39 with 4 people but one left, the other didn't play

    Five - 27? with 4

    Shang ri la - 32 with 3 people but one DC.

    Cotd- 28 with four people.

    Moon- 34 with two but I DC so it didn't count.

    Acension- 35 with three or four.

    Verruckt- 21? with three or four.

    Nacht Der- 17 with four I think.

    Der Riese- 33 with two people but I made it to 39 on WaW with three.

    Shi No Numa- 30 with three but one DC.
  9. SJohnRoss Win User

    When you preorder digitally you should not have to wait for the game to install for an hour.

    Pre-downloaded. Now stuck four and a half hours later re-downloading the whole thing apparently. Currently at 66% after four and a half hours. As everyone else has already said: what was the point of pre-downloading, again?
Thema:

Apparently I'm four people in one.

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