App XBOX se cierra inmediatamente -[Translation - XBOX app closes immediately]

cada vez que pongo un juego o lo que sea se me cierra cesion necesito ayuda

[Translated]

every time I put a game or whatever I need help closing assignment

Hi,



To better help you with your concern, we suggest that you run the troubleshooter for Windows apps by clicking this

link.



After running the troubleshooter for Windows apps, restart your computer and see how it goes.



Keep us posted.

hola buen dia

puedes dar mas detalle porfavor

te sale un codigo de error o se te cierra o se traba etc???

Translation:

Hi good day

can you give more detail please

Do you get an error code or do you close or lock etc ???...

El juego lo instale en xbox one y el disco lo tento insertado abro el juego y queda cargando pero se cierra, intente reinstalar varias veces y borar caché pero no se soluciono, pero no he actualizado el juego

No me aparece ningun mensaje de error

[Translate - The game installs it in xbox one and the disc inserted it open the game and it remains loading but it closes, try to reinstall several times and erase cache but it is not solved, but I have not updated the game I do not see any error
message]

Hello AlanBD,

Thank you for your post. I understand you are experiencing an issue with your Xbox Companion App not launching. To troubleshoot this, please check that your copy of

Windows 10 is up to date.

Please keep us updated.