Apologies for being a little off topic, but I believe I have uncovered a fraudulent scheme...

Discus and support Apologies for being a little off topic, but I believe I have uncovered a fraudulent scheme... in XBoX on Consoles to solve the problem; Hi all apologies if I am presenting the post in an incorrect manner or am erroneous in my understanding. So I am a customer from India has bought a... Discussion in 'XBoX on Consoles' started by LXC06, Dec 3, 2022.

  1. LXC06
    LXC06 Guest

    Apologies for being a little off topic, but I believe I have uncovered a fraudulent scheme...


    Hi all apologies if I am presenting the post in an incorrect manner or am erroneous in my understanding.

    So I am a customer from India has bought a xbox controller for myself last month, which was delivered to me today. Upon registration to my microsoft account I noticed I have a 90 days warranty on it. Upon going through the manual I found out that the official warranty should be 1 year for new products and 90 days for refurbished ones.

    Upon finding this out I went through all xbox controller sales on major websites (Amazon, Flipkart) and discovered that all the customers are only getting a 90 day warranty. This leads me to suspect that Indian sellers are importing refurbished controllers are selling them as brand new in the market defrauding thousands of people in the process.

    I could not find a proper way to contact Microsoft or Xbox regarding this issue and am trying various methods to get in touch with them. If anyone could provide any assistance or advice in this matter it will be greatly appreciated. I have attached added proofs down below for reference.

    Thank you


    Apologies for being a little off topic, but I believe I have uncovered a fraudulent scheme... [​IMG]

    Apologies for being a little off topic, but I believe I have uncovered a fraudulent scheme... [​IMG]

    Apologies for being a little off topic, but I believe I have uncovered a fraudulent scheme... [​IMG]

    :)
     
    LXC06, Dec 3, 2022
    #1
  2. LXC06 Win User

    Apologies for being a little off topic, but I believe I have uncovered a fraudulent scheme here in India and was seeking help to communicate the same to you all seeking advice on future steps

    Might I ask, then is the 1 year warranty for the s|x series consoles ? so they use the same warranty paper notebook for everything ? That seems confusing.
  3. Smwutches Win User

    Apologies for being a little off topic, but I believe I have uncovered a fraudulent scheme here in India and was seeking help to communicate the same to you all seeking advice on future steps

    Per the manual you posted, the warranty is "90 days for refurbished Xbox consoles and all Xbox accessories except Elite Wireless controller Series 2". Since an Xbox controller is an accessory, it has a 90 day warranty.
  4. Smwutches Win User

    Apologies for being a little off topic, but I believe I have uncovered a fraudulent scheme here in India and was seeking help to communicate the same to you all seeking advice on future steps

    Yes, the 1 year is for a brand new console and the Elite Series 2 controllers.
  5. Shadowvegas Win User

    A little Off Topic, but:

    no one appreciates snipers
  6. ItSoHMtD Win User

    A little Off Topic, but:

    My appreciation bar is off too... actually have 30 roadkills with the Huey but it always says one.

    Stop sniping.
Thema:

Apologies for being a little off topic, but I believe I have uncovered a fraudulent scheme...

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