Apocalypse Rewards missing

Marklar-EA7F993D-7718-40C4-926C-AF31A6C389EC · Jun 7, 2018

Hi there. I had completed all of the mission levels for the May mission Apocalypse Rewards but only received credits for Level 1. The Level 2 for 5 achievements in qualifying games purchased and bonus for completing everything were not deposited to my account.
I completed the 5 achievements in each of the qualifying games purchased (Killing Floor 2 and Dying Light: The Following), between the date of purchase and May 31st. Please let me know if I will be receiving credit for these. Thank you

:)

HackingSpartan · Jun 7, 2018

Double Rewards

Hello, I recently contacted you about missing rewards but now I have the double of them. I received Apocalypse Level 2 and Apocalypse Level 3 twice. I want to be fair and I wouldn't mind if the credits were removed. Thank You

mjpringles · Jun 7, 2018

Purchased two films from the Gotta Get ‘Em All Offer but only credited with one

Hi,

Sorry to bother you but I purchased both X-Men: Apocalypse and
Captain America: Civil War + Bonus on the same day but I've only been credited with purchasing X-Men: Apocalypse on the Xbox Live Rewards site.

Please can you credit me the missing 5000 points?

All the best

XBLRewards8 · Jun 8, 2018

Hello Marklar,

Apologies for the inconvenience. We will adjust your account for completion of this offer. You should see the changes shortly.

XBLRewards8

Hello Marklar,

Apologies for the inconvenience. We will adjust your account for completion of this offer. You should see the changes shortly.

Jelldernaut

[quote user="Miss Pwny"]

Mystique are teh best

[/quote]Pfft. Apocalypse.

XBLRewards8

Hello Vladdracula777,

From the FAQ:

When will I receive my Rewards Credits?

After you have completed an action on the list, your Rewards Credits and MyVIP Gems will appear as pending within 96 hours.

Also from the FAQ, only Games are eligible for this offer:

Level 1: Search the City

You must spend at least $50 before tax on eligible digital games for Xbox One and Xbox 360. This offer does not apply to purchases made in the retail Microsoft Store. Digital Games must be purchased in the Microsoft Store on your Xbox or on Windows and be from
this list of approved titles:

Smwutches

It takes about 96 hours for credits to show as pending after completing an offer. So you should see it completed soon.

Add-ins are not eligible for that offer.

XBLRewards8

Hello Vladdracula777,

Since this title is not in the eligibility list in the FAQ, it is not eligible for this offer.

Apocalypse Rewards missing