Anytime I try and play a game from the gamepass i get the error code 0x803F8001.

DustinKeithBaker · Jan 6, 2024

For example, when opening MS Flight Simulator it tells me it currently isn't available in my account and to make sure I am signed into the store and to try again. I know for a fact I am signed into the store and that I do own the gamepass. I am playing on PC fyi.

:)

Rodrigo Oliver

Hi DustinKeithBaker, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please take a look here for more information: https://support.xbox.com/help/errors/error-code-0x803F8001

Please, repair the XBOX app installation:

Press the Windows Key+X > Select Apps > Search for XBOX > Advanced > Repair

You can also restart your Microsoft Store:

In the Start menu search bar and type ‘WSRESET’.

Right-click on it and launch it as the administrator.

This will clear the cache.

Restart your computer.

Let me know if it works!

Internet Expert

This is the
support article for Error 0x803F8001.

What game are you trying to play? Is it played with a disc, or is it a digital download?

Noahgriff

Hey

Did you purchase the game after it was removed from the Xbox GamePass? This is because once a game is removed from GamePass, you have to purchase it to play it again.

If it says its "Available" it might be because you have it installed on your console but because you have not purchased it you can not play it.

If you wish to play it, Can you delete the game off your console and then purchase it and re-download it.

----------------------------------------------------------------------------------------------------------------------

If this is not relevant to you; this is the link which comes up with the error code; https://beta.support.xbox.com/help/errors/error-code-0x803F8001

Hope this help!

NeumaticEarth

This specific error code occurs when you launch a game or an app on your Xbox. Here is a link to the error code: Error code 0x803f8001

Please try all of the solutions and see if that helps.

Oraclea

Hi, sorry to hear that you're having trouble playing these games. These games are featured on EA Access, but if you have purchased the games previously, you would not need EA Access to play them presuming that you are either launching them from the account
that owns them digitally or using working physical discs to launch the games.

If you're getting error 0x803F8001 when trying to launch the games, make sure you've tried all of the steps in

this guide and let us know if this resolves the issue. If you're getting a different error code or error message, please share exactly what error you're getting in order to get the best possible feedback on your issue. Hope this helps!

Anytime I try and play a game from the gamepass i get the error code 0x803F8001.