Anyone know what the problem is?

Hello there, this is Manuela!. I'm an Independent Advisor and community user like you ready to assist with this

Not a Microsoft employee.

I understand you're having difficulties with the grandmaster difficulty in Solitaire collection.

Win a game in that difficulty is always hard and you need to use the cards carefully.

Is this happening with a daily challenge?

Hi, Jeh. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Kindly check first if you have a completed status for the game transaction from this link, https://account.microsoft.com/billing/orders.

If the status for the transaction is completed, please try the following steps one at a time to resolve the issue:



Solution 1: Do a power cycle to clear the cache of the console



1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4, Press the Xbox button on your console to turn on the Xbox console.

Solution 2: Reinstall all of the content packs.

Please go to the

store>find the game>go to choose edition>manage>and reinstall all the content packs

Solution 3: Try to uninstall and reinstall the game.

Jay 2099, seems like you are at least somewhat familiar with other MMOs like WoW, there will be no offline mode available as all characters and items will reside on their server that you connect to with your client. Even Titanfall is pretty much this way
also. I see this being more the norm as we go into the future with larger games and explorational worlds.

As for the monthly cost, when you break it down to how much content is going to be available MMOs are usually pretty cheap. Take your average shooter which has at best a 10 hour campaign then online pvp. With the MMO you are probably looking at somewhere
in the 200-400 hour range of PvE content/world exploration and you usually have dungeon exploration and PvP on top of that. So normal $59.99 (us) game plus $24.99 DLC package which usually only adds more PvP maps = $85 / 10 = $8.50/hr of game play. Take $59.99
+ ~$150 (year subscription) = $210 / 300 = $.70/hr of game play. You can't just go apples to apples on the comparison it doesn't work. I really wish the industry would change the pricing model so that a "true" value could be attached to titles. Games like
Skyrim or Fallout that have easily 100+ hours of gameplay are far more valuable than games with 10 yet all are the same price. I've made this argument before, hope there are others out there who agree and will voice their opinion also.

Not only do I have to maintain my Xbox Live GOLD status, but I also have to purchase the game, then maintain a subscription to play for a game I've purchased? This is worse than pay to play. Looks like I'll be sticking to good ole Skyrim.

What payment model will The Elder Scrolls Online use?

We will be announcing exact payment methods at a later date, but globally we will be supporting multiple payment options. Players must purchase The Elder Scrolls Online in order to play it. They will have unlimited access for the first 30 days following
activation and can continue beyond that with a subscription of $14.99/month (€12.99 / £8.99).

help.elderscrollsonline.com/.../home